To use the f11 key:
1. Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2. Choose your language.
3. Choose your keyboard layout.
4. Select Troubleshoot from the boot options menu.
5. Select Reset your PC, and follow the on-screen instructions.
To use the Start screen:
1. On the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2. Click Settings.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4. Scroll the right-side choices down to display Remove everything and reinstall Windows.
5. Under Remove everything and reinstall Windows, select Get started, and follow the
on-screen instructions.
Using HP Software Setup
HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted
from the system.
1. From the Start screen, type HP Software Setup, and select Apps.
2. Open HP Software Setup.
3. Follow the on-screen directions to reinstall drivers or select software.
Performing a system recovery
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