Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
●
Monitor model number
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Monitor serial number
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Purchase date on invoice
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Conditions under which the problem occurred
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Error messages received
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Hardware configuration
●
Name and version of the hardware and software you are using
Preparing to call technical support 27
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