HP Proliant ML350 Generation 3 - Page 32

HP Care Pack Priority Services for ProLiant Servers – Priority Silver
HP Care Pack Priority Services for ProLiant Servers – Priority SilverHP Care Pack Priority Services for ProLiant Servers – Priority Silver
HP Care Pack Priority Services for ProLiant Servers – Priority Silver
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support, 1-hr response,
Monday – Friday, 8AM – 5PM local time, 2-hr response after hours for Windows NT, Windows 2000,
Professional, Server or Advanced Server Operating System, Technical Account Manager, Technical
Newsletter, SW activity review, proactive patch notification, 1 System Healthcheck per year (2-5-2 Part
Number for Canada)
FM-M04E1-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (2-5-2 Part
Number for Canada)
FM-M24E1-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support, 1-hr response,
Monday – Friday, 8AM – 5PM local time, 2-hr response after hours for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review (2-5-2 Part Number for
Canada)
FM-N04E1-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent System Support for Novell
NetWare Operating System (2-5-2 Part Number for Canada)
FM-N24E1-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support, 1-hr response,
Monday – Friday, 8AM – 5PM local time, 2-hr response after hours for Windows NT, Windows 2000,
Professional, Server or Advanced Server Operating System, Technical Account Manager, Technical
Newsletter, SW activity review, proactive patch notification, 1 System Healthcheck per year (6-3 Part
Number for U.S.)
239932-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (6-3 Part
Number for U.S.)
239934-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support, 1-hr response,
Monday – Friday, 8AM – 5PM local time, 2-hr response after hours for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review (6-3 Part Number for
U.S.)
239972-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent System Support for Novell
NetWare Operating System (6-3 Part Number for U.S.)
239974-002
NOTE:
NOTE: NOTE:
NOTE: For more information, customer/resellers can contact http://www.hp.com/services/carepack
QuickSpecs
HP ProLiant ML350 Generation 3
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DA - 11430 Worldwide — Version 38 — February 13, 2004 Page 32