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HP ProDesk 400 G4 User Manual

HP ProDesk 400 G4
127 pages
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Maintenance and Service Guide
HP ProDesk 400 G4 Small Form Factor (SFF)

Table of Contents

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HP ProDesk 400 G4 Specifications

General IconGeneral
ProcessorIntel Core i7, i5, i3
MemoryUp to 32GB DDR4
Storage500GB/1TB HDD or 128GB SSD
GraphicsIntel HD Graphics
Operating SystemWindows 10 Pro
Form FactorSmall Form Factor (SFF)
PortsUSB 3.1 Gen 1, USB 2.0, DisplayPort, VGA, HDMI, RJ-45, Audio in/out
Optical DriveOptional DVD-Writer
NetworkIntegrated Gigabit Ethernet

Summary

Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge Information

Explains static electricity risks and methods to prevent damage to components.

Preventing Electrostatic Damage to Equipment

Precautions for handling sensitive parts and packaging to avoid static damage.

Personal Grounding Methods and Equipment

Details equipment like wrist straps and heel straps for static protection.

Grounding the Work Area

Guidelines for setting up a static-free work area using dissipative materials and grounded tools.

Recommended Materials and Equipment

Lists recommended grounding equipment for preventing electrostatic damage.

Routine Care

General safety precautions and procedures for cleaning the computer, keyboard, monitor, and mouse.

Service Considerations

Tools and Software Requirements

Lists necessary tools like screwdrivers and software such as diagnostics for servicing the computer.

Hard Drives

Guidance on handling hard drives delicately to avoid shock, vibration, and magnetic field exposure.

Removal and Replacement Procedures

Preparation for Disassembly

Essential safety procedures before disassembling the computer, including power disconnection.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Describes the capabilities of the Computer Setup utility for managing system settings and configuration.

Computer Setup–Security

Covers security settings in Computer Setup, such as administrator passwords and password policies.

Troubleshooting Without Diagnostics

Solving Power Problems

Details common causes and solutions for power supply issues, including intermittent shutdowns.

POST Error Messages and Diagnostic Front Panel LEDs and Audible Codes

POST Numeric Codes and Text Messages

Lists POST errors with numeric codes and text messages, providing recommended actions.

Interpreting System Validation Diagnostic Front Panel LEDs and Audible Codes

Explains how to interpret diagnostic codes from front panel LEDs and audible signals.

Password Security and Resetting CMOS

Resetting CMOS and/or the Password Jumper

Explains how to reset CMOS and clear passwords using the jumper, with cautions about BIOS settings.

Changing a Setup or Power-on Password

Provides steps for changing the Setup or Power-on passwords via the computer's BIOS.

Deleting a Setup or Power-on Password

Details the procedure for deleting the Setup or Power-on passwords.

Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics (UEFI)

Introduces the UEFI diagnostics tool for identifying hardware failures outside the operating system.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device

Guides users on downloading and creating the HP PC Hardware Diagnostics UEFI tool on a USB drive.

System Backup and Recovery

Backing Up, Restoring, and Recovering in Windows 10

Covers processes for creating recovery media, backups, and restoring the system in Windows 10.

Creating HP Recovery Media (Select Products Only)

Explains how to create HP Recovery media for reinstalling the OS if the hard drive is corrupted.

Recovering Using HP Recovery Manager

Details how to use HP Recovery Manager to restore the computer to its original factory state.

Creating Recovery Media Using HP Recovery Manager (Select Models Only)

Provides steps to create recovery discs or a USB flash drive using HP Recovery Manager.

System Recovery

Details the System Recovery process, which erases the drive and reinstalls the OS and factory programs.

Appendix A Battery Replacement

Appendix C Power Cord Set Requirements

Appendix D Specifications

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