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HP ProDesk 400 G2 User Manual

HP ProDesk 400 G2
160 pages
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Maintenance and Service Guide
HP ProDesk 400 G2 Microtower
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Table of Contents

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HP ProDesk 400 G2 Specifications

General IconGeneral
Tcase72 °C
Bus typeDMI2
SteppingC0
Processor cache2 MB
Processor cores2
Processor modelG1840
System bus rate5 GT/s
Processor familyIntel® Celeron® G
Processor seriesIntel Celeron Processor G1000 Series for Desktop
Processor socketLGA 1150 (Socket H3)
Processor codenameHaswell
Processor frequency2.8 GHz
Processor cache typeL2
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor operating modes32-bit, 64-bit
ECC supported by processorYes
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)54, 53 W
Number of processors installed1
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1333 MHz
Memory bandwidth supported by processor (max)21.3 GB/s
Maximum internal memory supported by processor32 GB
Memory slots2x DIMM
Internal memory4 GB
Memory channelsDual-channel
Memory clock speed1600 MHz
Internal memory typeDDR3L-SDRAM
Memory layout (slots x size)1 x 4 GB
Storage mediaHDD
Optical drive typeDVD Super Multi
Card reader integratedNo
Total storage capacity500 GB
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics
Maximum on-board graphics card memory1.024 GB
On-board graphics card OpenGL version4.3
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1050 MHz
Number of displays supported (on-board graphics)3
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity6
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity0
Power supply180 W
Product typePC
Market positioningBusiness
Chassis typeDesktop
Product colorBlack
Country of originChina
Placement supportedHorizontal
Sustainability certificatesENERGY STAR
Operating system installedWindows 7 Professional
Operating system architecture64-bit
Scalability1S
Processor codeSR1VK
Processor ARK ID80800
Processor package size37.5 x 37.5 mm
Supported instruction setsSSE4.1, SSE4.2
Thermal solution specificationPCG 2013C
Intel Secure Key Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Intel segment taggingEnterprise, Small Business
Weight and Dimensions IconWeight and Dimensions
Depth358.8 mm
Width165 mm
Height355 mm
Weight6500 g

Summary

Activating and Customizing the Software

Software Activation and Customization (Windows 7)

Steps to activate and configure the operating system in Windows 7.

Software Activation and Customization (Windows 8)

Steps to activate and configure the operating system in Windows 8.

Activating the Windows Operating System

Process for initial setup and activation of the Windows OS.

Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge (ESD) Prevention

Explanation of ESD risks and basic precautions to prevent damage.

Preventing Electrostatic Damage to Equipment

Detailed precautions and practices to avoid ESD damage to components.

General Cleaning Safety Precautions

Essential safety rules to follow before cleaning any computer part.

Removal and Replacement Procedures: Microtower

Preparation for Disassembly

Essential steps and precautions before starting any hardware removal.

Installing DIMMs

Step-by-step instructions for installing memory modules into the system board.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities Overview

Overview of the functions and capabilities of the F10 Setup utility.

Using Computer Setup (F10) Utilities

Detailed steps on how to access and navigate the F10 Setup menu.

Troubleshooting Without Diagnostics

Solving General Problems

Common issues and their solutions for basic computer operation.

Solving Power Problems

Troubleshooting steps for issues related to power supply and system startup.

Solving Hard Drive Problems

Solutions for errors and issues related to hard disk drives.

Solving Media Card Reader Problems

Troubleshooting steps for issues with media card readers.

Solving Display Problems

Solutions for common issues related to the video display.

Solving Audio Problems

Troubleshooting steps for issues with the computer's sound system.

Solving Printer Problems

Solutions for common issues encountered with printers.

Solving Keyboard and Mouse Problems

Troubleshooting steps for input devices like keyboards and mice.

Solving Hardware Installation Problems

Guidance on resolving issues when installing new hardware.

Solving Internet Access Problems

Troubleshooting steps for issues connecting to the internet.

Solving Software Problems

Troubleshooting steps for issues related to applications and the OS.

Solving Network Problems

Troubleshooting steps for network connectivity and configuration issues.

Solving Memory Problems

Solutions for issues related to RAM modules and memory errors.

Solving Processor Problems

Troubleshooting steps for issues related to the computer's CPU.

Solving CD-ROM and DVD Problems

Troubleshooting steps for issues with optical drives.

Solving USB Flash Drive Problems

Troubleshooting steps for issues with USB flash drives.

Solving Front Panel Component Problems

Troubleshooting for issues with front panel devices like USB and audio.

POST Error Messages

POST Numeric Codes and Text Messages

Reference for system startup error codes and messages.

Interpreting POST Diagnostic LEDs and Audible Codes

Guide to understanding diagnostic LEDs and beep codes during startup.

Password Security and Resetting CMOS

Resetting the Password Jumper

Procedure for clearing passwords by resetting the CMOS jumper.

Clearing and Resetting the CMOS

Instructions for resetting the CMOS to factory default settings.

HP PC Hardware Diagnostics

How to Access and Run HP PC Hardware Diagnostics

Steps to launch and execute the hardware diagnostic tests.

System Backup and Recovery

Backup, Restore, Recovery (Windows 8/8.1)

Overview of backup and recovery features for Windows 8/8.1.

Creating Recovery Media and Backups

Steps to create system backup media and restore points.

Using Reset When System is Not Responding

Procedure to reset the system when it is unresponsive.

Recovery Using Windows Recovery USB Flash Drive

Steps to recover the system using a previously created USB recovery drive.

Backup, Restore, Recovery (Windows 7)

Overview of backup and recovery features for Windows 7.

System Recovery

Comprehensive procedure for restoring the computer to factory state.

System Recovery (Windows Not Responding)

Steps to perform system recovery when Windows is unresponsive.

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