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HP ProDesk 400 G2 User Manual

HP ProDesk 400 G2
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8 POST error messages
This appendix lists the error codes, error messages, and the various indicator light and audible sequences
that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the
problem, and steps you can take to resolve the error condition.
POST Message Disabled suppresses most system messages during POST, such as memory count and non-
error text messages. If a POST error occurs, the screen will display the error message. To manually switch to
the POST Messages Enabled mode during POST, press any key (except F10, F11, or F12). The default mode is
POST Message Disabled.
The speed at which the computer loads the operating system and the extent to which it is tested are
determined by the POST mode selection.
Quick Boot is a fast startup process that does not run all of the system level tests, such as the memory test.
Full Boot runs all of the ROM-based system tests and takes longer to complete.
Full Boot may also be enabled to run every 1 to 30 days on a regularly scheduled basis. To establish the
schedule, reconfigure the computer to the Full Boot Every x Days mode, using Computer Setup.
NOTE: For more information on Computer Setup, see Computer Setup (F10) Utility on page 73.
POST numeric codes and text messages
This section covers those POST errors that have numeric codes associated with them. The section also
includes some text messages that may be encountered during POST.
NOTE: The computer will beep once after a POST text message is displayed on the screen.
Control panel message Description Recommended action
101-Option ROM Checksum Error System ROM or expansion board option ROM
checksum.
1. Verify the correct ROM.
2. Flash the ROM if needed.
3. If an expansion board was recently added,
remove it to see if the problem remains.
4. Clear CMOS. (See Appendix B,
Password
security and resetting CMOS
on page 126.)
5. If the message disappears, there may be a
problem with the expansion card.
6. Replace the system board.
103-System Board Failure DMA or timers. 1. Clear CMOS. (See Appendix B,
Password
security and resetting CMOS
on page 126.)
2. Remove expansion boards.
3. Replace the system board.
110-Out of Memory Space for Option ROMs Recently added PCI expansion card contains an
option ROM too large to download during POST.
1. If a PCI expansion card was recently
added, remove it to see if the problem
remains.
116 Chapter 8 POST error messages

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HP ProDesk 400 G2 Specifications

General IconGeneral
Tcase72 °C
Bus typeDMI2
SteppingC0
Processor cache2 MB
Processor cores2
Processor modelG1840
System bus rate5 GT/s
Processor familyIntel® Celeron® G
Processor seriesIntel Celeron Processor G1000 Series for Desktop
Processor socketLGA 1150 (Socket H3)
Processor codenameHaswell
Processor frequency2.8 GHz
Processor cache typeL2
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor operating modes32-bit, 64-bit
ECC supported by processorYes
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)54, 53 W
Number of processors installed1
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1333 MHz
Memory bandwidth supported by processor (max)21.3 GB/s
Maximum internal memory supported by processor32 GB
Memory slots2x DIMM
Internal memory4 GB
Memory channelsDual-channel
Memory clock speed1600 MHz
Internal memory typeDDR3L-SDRAM
Memory layout (slots x size)1 x 4 GB
Storage mediaHDD
Optical drive typeDVD Super Multi
Card reader integratedNo
Total storage capacity500 GB
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics
Maximum on-board graphics card memory1.024 GB
On-board graphics card OpenGL version4.3
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1050 MHz
Number of displays supported (on-board graphics)3
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity6
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity0
Power supply180 W
Product typePC
Market positioningBusiness
Chassis typeDesktop
Product colorBlack
Country of originChina
Placement supportedHorizontal
Sustainability certificatesENERGY STAR
Operating system installedWindows 7 Professional
Operating system architecture64-bit
Scalability1S
Processor codeSR1VK
Processor ARK ID80800
Processor package size37.5 x 37.5 mm
Supported instruction setsSSE4.1, SSE4.2
Thermal solution specificationPCG 2013C
Intel Secure Key Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Intel segment taggingEnterprise, Small Business
Weight and Dimensions IconWeight and Dimensions
Depth358.8 mm
Width165 mm
Height355 mm
Weight6500 g

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