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HP ProDesk 400 G2 User Manual

HP ProDesk 400 G2
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Do not know how to remove a media card correctly.
Cause Solution
NOTE: Never remove the card when the green LED is flashing
After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized by the
computer.
Cause Solution
The operating system needs time to recognize the device if the
reader was just installed into the computer and you are turning
the PC on for the first time.
Wait a few seconds so that the operating system can recognize
the reader and the available ports, and then recognize the media
inserted in the reader.
After inserting a media card in the reader, the computer attempts to boot from the media card.
Cause Solution
The inserted media card has boot capability. 1. If you do not want to boot from the media card, remove it
during boot or do not select the option to boot from the
inserted media card during the boot process.
2. During POST (Power On Self-Test), press F9 to modify the
boot menu.
3. Change the boot sequence in F10 Computer Setup.
Solving display problems
If you encounter display problems, see the documentation that came with the monitor and to the common
causes and solutions listed in the following table.
Blank screen (no video).
Cause Solution
Monitor is not turned on and the monitor light is not on. Turn on the monitor and check that the monitor light is on.
Bad monitor. Try a different monitor.
The cable connections are not correct. Check the cable connection from the monitor to the computer and
to the electrical outlet.
You may have a screen blanking utility installed or energy saver
features are enabled.
Press any key or click the mouse button and type your password
(if set).
System ROM is corrupted; system is running in Boot Block
Emergency Recovery Mode (indicated by eight beeps).
Reflash the system ROM with the latest BIOS image.
You are using a fixed-sync monitor and it will not sync at the
resolution chosen.
Be sure that the monitor can accept the same horizontal scan rate
as the resolution chosen.
Computer is in Sleep state. Press the power button to resume from Sleep state.
Solving display problems 93

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HP ProDesk 400 G2 Specifications

General IconGeneral
Tcase72 °C
Bus typeDMI2
SteppingC0
Processor cache2 MB
Processor cores2
Processor modelG1840
System bus rate5 GT/s
Processor familyIntel® Celeron® G
Processor seriesIntel Celeron Processor G1000 Series for Desktop
Processor socketLGA 1150 (Socket H3)
Processor codenameHaswell
Processor frequency2.8 GHz
Processor cache typeL2
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor operating modes32-bit, 64-bit
ECC supported by processorYes
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)54, 53 W
Number of processors installed1
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1333 MHz
Memory bandwidth supported by processor (max)21.3 GB/s
Maximum internal memory supported by processor32 GB
Memory slots2x DIMM
Internal memory4 GB
Memory channelsDual-channel
Memory clock speed1600 MHz
Internal memory typeDDR3L-SDRAM
Memory layout (slots x size)1 x 4 GB
Storage mediaHDD
Optical drive typeDVD Super Multi
Card reader integratedNo
Total storage capacity500 GB
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics
Maximum on-board graphics card memory1.024 GB
On-board graphics card OpenGL version4.3
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1050 MHz
Number of displays supported (on-board graphics)3
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity6
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity0
Power supply180 W
Product typePC
Market positioningBusiness
Chassis typeDesktop
Product colorBlack
Country of originChina
Placement supportedHorizontal
Sustainability certificatesENERGY STAR
Operating system installedWindows 7 Professional
Operating system architecture64-bit
Scalability1S
Processor codeSR1VK
Processor ARK ID80800
Processor package size37.5 x 37.5 mm
Supported instruction setsSSE4.1, SSE4.2
Thermal solution specificationPCG 2013C
Intel Secure Key Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Intel segment taggingEnterprise, Small Business
Weight and Dimensions IconWeight and Dimensions
Depth358.8 mm
Width165 mm
Height355 mm
Weight6500 g

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