HP ProDesk 400 G2 User Manual

B Statement of Volatility
HP confirms that Intel-based business desktop HP ProDesk 400 G2 MicroTower and Small Form Factor, HP
ProDesk 480 G2 MicroTower, HP ProDesk 490/498 G2 MicroTower systems contain DDR3 volatile memory
(memory amount depends on the customer configuration). In addition, the motherboard in the condition
originally shipped without subsequent modification or the addition or installation of any applications,
features, or functionality, contains the following nonvolatile memory: Real Time Clock battery backed-up
configuration memory (256 Bytes), DIMM Serial Presence Detect (SPD) configuration data (256 Bytes per
module, 128 Bytes programmable), Serial Peripheral Interface (SPI) ROM for System BIOS (16M Bytes) and
Super I/O’s: masked keyboard ROM (overall 2K Bytes).
HP ProDesk 490/498 G2 MicroTower models include a Trusted Platform Module (TPM) that contains 16K
Bytes of non-volatile memory for user data. The volatile memory will not hold any user data once power has
been removed for 30 seconds or longer.
The following procedure shows the steps that should be taken to restore the Non-Volatile memory found in
the Intel-based HP ProDesk 4xx G2 systems.
1. Download the latest BIOS (system ROM) from the HP website.
2. Follow the instructions to flash the BIOS that are found on the website.
Flashing the BIOS will reset it back to factory settings.
3. Turn on the system, and while system is powering on, and after the HP splash screen, press the F10 key
to enter BIOS setup screen.
4. Select Security > System Security from the main menu. If the Embedded Security Device Support
option is set to “Disable”, skip to step 7.
5. To erase all security keys from the TPM:
Under Embedded Security Device in the System Security menu, configure Reset to Factory Settings to
Reset.
NOTE: Although the TPM security keys will be cleared, data in the non-volatile memory indices may
not be. Data stored in these indices should not contain security sensitive information. If an application
locks down and secures the non-volatile indices, these indices cannot be cleared.
6. Press F10 to accept changes.
7. To clear the secure boot key database:
a. Enter the F10 setup utility.
b. Go to the Security menu.
c. Select Secure Boot Configuration.
d. In the Key Management section, select clear Secure boot keys.
e. Use space key to select clear.
f. Press the F10 key to accept changes.
g. From the main menu select File > Save Changes and Exit.
8. If the Ownership Tag or Asset Tag is set, manually clear it under Security > System Ids.
144 Appendix B Statement of Volatility

HP ProDesk 400 G2 Specifications

General

Tcase	72 °C
Bus type	DMI2
Stepping	C0
Processor cache	2 MB
Processor cores	2
Processor model	G1840
System bus rate	5 GT/s
Processor family	Intel® Celeron® G
Processor series	Intel Celeron Processor G1000 Series for Desktop
Processor socket	LGA 1150 (Socket H3)
Processor codename	Haswell
Processor frequency	2.8 GHz
Processor cache type	L2
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor operating modes	32-bit, 64-bit
ECC supported by processor	Yes
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	54, 53 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	1333 MHz
Memory bandwidth supported by processor (max)	21.3 GB/s
Maximum internal memory supported by processor	32 GB
Memory slots	2x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Internal memory type	DDR3L-SDRAM
Memory layout (slots x size)	1 x 4 GB
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	No
Total storage capacity	500 GB
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics
Maximum on-board graphics card memory	1.024 GB
On-board graphics card OpenGL version	4.3
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1050 MHz
Number of displays supported (on-board graphics)	3
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	6
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
Power supply	180 W
Product type	PC
Market positioning	Business
Chassis type	Desktop
Product color	Black
Country of origin	China
Placement supported	Horizontal
Sustainability certificates	ENERGY STAR
Operating system installed	Windows 7 Professional
Operating system architecture	64-bit
Scalability	1S
Processor code	SR1VK
Processor ARK ID	80800
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.1, SSE4.2
Thermal solution specification	PCG 2013C
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
Intel segment tagging	Enterprise, Small Business

Weight and Dimensions

Depth	358.8 mm
Width	165 mm
Height	355 mm
Weight	6500 g