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HP ProDesk 400 G5 SFF User Manual

HP ProDesk 400 G5 SFF
124 pages
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Maintenance and Service Guide
HP ProDesk 400 G5/G6 SFF

Table of Contents

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HP ProDesk 400 G5 SFF Specifications

General IconGeneral
Form FactorSmall Form Factor (SFF)
Processor OptionsIntel Core i3/i5/i7
ChipsetIntel B360
MemoryUp to 64 GB DDR4
Storage Options2.5-inch HDD/SSD, M.2 SSD
GraphicsIntegrated Intel UHD Graphics, optional discrete graphics
PortsUSB 3.1, USB 2.0, HDMI, DisplayPort, VGA, audio, RJ-45
Operating SystemWindows 10 Pro, Windows 10 Home
Dimensions9.5 x 27 x 29.6 cm
AudioRealtek ALC3601 codec
Expansion Slots1 M.2 2230 for WLAN, 1 M.2 2280 for storage
Front Ports2 USB 3.1 Gen 1, 1 USB 2.0, 1 headphone/microphone combo
Rear PortsUSB 3.1, USB 2.0, HDMI, DisplayPort, VGA, audio, RJ-45
Power Supply180 W, up to 85% efficient, active PFC
NetworkingGigabit Ethernet, optional Wi-Fi

Summary

Product features

Standard configuration features

Details the standard hardware features and setup.

Illustrated parts catalog

Serial number location

Locating the computer's unique serial and product ID numbers.

Computer major components

Lists and describes the primary hardware components of the PC.

Miscellaneous parts

Lists and describes various accessory parts for the computer.

Routine care, SATA drive guidelines, and disassembly preparation

Electrostatic discharge information

Explains ESD risks and prevention methods for sensitive components.

Grounding the work area

Precautions for grounding the work environment to prevent static damage.

Operating guidelines

Advice on operating the computer to prevent overheating and prolong life.

Routine care

Procedures for cleaning the computer case, keyboard, and mouse.

Service considerations

Key considerations for computer disassembly and assembly.

Hard Drives

Guidelines for handling and installing hard drives.

Removal and replacement procedures

Preparation for disassembly

Essential safety steps before disassembling the computer.

Access panel

Instructions for removing and installing the computer's access panel.

Optical drive

Steps for removing and replacing the optical drive.

Front bezel

Steps for removing and installing the front bezel.

Drive cage

Instructions for removing and installing the drive cage assembly.

Hard drives

Procedures for removing and installing hard drives.

Memory module

Steps for removing and installing memory modules.

Power supply

Instructions for removing and installing the power supply unit.

Processor

Steps for removing and installing the computer's processor.

System board

Procedures for removing and installing the system board.

Computer Setup (F10)Utility

Using Computer Setup (F10)Utilities

Guide to accessing and navigating the BIOS setup utility.

Computer Setup–Main

Details options in the Main configuration section of Computer Setup.

Computer Setup–Security

Explains security settings and password management in Computer Setup.

Computer Setup—Advanced

Covers advanced configuration settings in the BIOS.

Troubleshooting without diagnostics

Before you call for technical support

Steps to perform for initial problem isolation before contacting support.

Solving general problems

Solutions for common computer operational issues and errors.

Solving power problems

Troubleshooting steps for issues related to power supply and delivery.

Solving hard drive problems

Troubleshooting steps for hard disk drive errors and failures.

Solving display problems

Troubleshooting steps for monitor and display-related issues.

Solving audio problems

Troubleshooting steps for sound and audio output issues.

Solving keyboard and mouse problems

Troubleshooting steps for keyboard and mouse input devices.

Solving network problems

Troubleshooting steps for network connectivity and performance.

Solving memory problems

Troubleshooting steps for issues related to RAM modules.

Solving software problems

Troubleshooting steps for application and operating system issues.

POST error messages and diagnostic front panel LEDs and audible codes

POST numeric codes and text messages

Lists POST errors with associated codes and text messages.

Interpreting system validation diagnostic front panel LEDs and audible codes

Explains how to interpret diagnostic LEDs and audible beep codes.

Password security and resetting CMOS

Resetting CMOS and/or the password jumper

Procedures for resetting BIOS settings and clearing passwords.

Changing a Setup or Power-on password

Steps for changing system and power-on passwords.

Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics (UEFI)

Overview of the UEFI hardware diagnostics tool.

Downloading HP PC Hardware Diagnostics (UEFI)to a USB device

Instructions for downloading the diagnostics tool to a USB drive.

Backing up, restoring, and recovering

Backing up information and creating recovery media

Methods for backing up data and creating system recovery media.

Restoring and recovery

Procedures for restoring the computer to a previous state.

Changing the computer boot order

How to modify the system's boot device sequence.

Battery replacement

Statement of memory volatility

Current BIOS steps

Steps to restore nonvolatile memory and BIOS settings.

Nonvolatile memory usage

Details on nonvolatile memory types and their purpose.

Power cord set requirements

General requirements

General requirements for power cord sets used with the computer.

Japanese power cord requirements

Specific power cord requirements for use in Japan.

Specifications

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