HP psc 1200 series

hp psc 1200 series
chapter 9
32
medion phone support
MEDION provides telephone support free of charge during the all-in-one’s
phone support period. (Standard phone company charges do apply).
Before placing a call for help, try these other free support options:
• Onscreen quick help guide
• Setup poster
• MEDION e-support
If you cannot solve the problem using these resources, call a MEDION service
technician while you are in front of your computer and all-in-one. For faster
service, please be prepared to provide information about the steps you have
taken to solve the problem.
MEDION phone support needs the following information to assist you:
• The all-in-one’s model number (located on the front of the all-in-one)
• The all-in-one’s serial number (located on the bottom of the all-in-one)
• The computer’s operating system
• Messages displayed at the time the situation occurred
• Answers to these questions:
– Has this situation happened before? Can you re-create it?
– When did this happen?
– Did you add any new hardware or software around the time this
situation began?
support phone numbers
If you need help solving a problem, contact MEDION using one of the phone
numbers in the table below.
for this country... use these numbers...
Austria Telephone: 0810 / 001048
Fax: 07242 / 93 96 75 92
Belgium Telephone: 09 21 04 023
Denmark Telephone: (0045) 70 20 42 33
France Telephone: INDIGO NO: 0825 / 81 1000
Germany Telephone: 0180 / 563 3466
Fax: 0208 / 765 7000
(0.06 eur/30 sec.)
Netherlands Telephone: 0900/ 63 34 660
United Kingdom Telephone: 0870-7270370
Homer.book Page 32 Monday, February 24, 2003 6:03 PM