HP Scanjet 7000 User Manual

Error Code Description
Paper Error The document feeder cannot pick up the paper or the paper is
jammed. Follow these steps to resolve the error:
1. Remove the paper from the document feeder.
2. Sort through the stack to make sure the sheets are not stuck
together.
3. Make sure the paper meets the size and weight specifications,
as specified in the scanner User Guide.
4. Replace the stack of originals and try again.
Hardware Error Two conditions could generate this error.
•
A hardware failure occurred. Press the Power switch to the off
position. Wait 30 seconds, and then press the Power switch to
the on position. If the message is still displayed, see
www.hp.com/support.
•
The scanner requires routine maintenance. View the
maintenance message on your computer screen.
Basic troubleshooting tips
Simple issues such as smudges on the scanner glass or loose cables can cause your
scanner to produce fuzzy scans, operate in an unexpected manner, or fail to operate.
Always check the following items when you encounter scanning problems.
• If scans are fuzzy, check to see if the glass strips inside the document feeder are dirty
or smudged. If so, clean the glass strips.
If you are scanning a document using an OCR shortcut, make sure that the original
document is clear and crisp enough to be scanned.
• Make sure that the USB and power cables are firmly seated in their respective
connectors on the back of the scanner, and that the power cord is plugged into a
working electrical outlet.
• If you have connected the scanner to the computer through a USB hub or through a
USB port on the front of the computer, disconnect the scanner and then reconnect it
to a USB port on the back of the computer.
• Make sure that the scanner buttons are enabled.
• Turn off the scanner, wait 60 seconds, and then turn on the scanner.
• Make sure the scanner latch is closed.
• Restart the computer.
If you continue to have problems, it is possible that your HP scanning software, firmware,
or associated drivers are out of date or have become corrupted. See
www.hp.com/
support to locate software, firmware, and driver updates for your scanner.
See also
•
Reset the scanner
•
Check that the scanner has power
•
Check the cables
(continued)
Basic troubleshooting tips 27

HP Scanjet 7000 Specifications

General

Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	0 - 90 %
Operating relative humidity (H-H)	15 - 80 %
Package weight	10200 g
Sustainability certificates	ENERGY STAR
Input voltage	100-240 V
AC input frequency	50 - 60 Hz
Power consumption (typical)	40 W
Display	LCD
Scanner type	Sheet-fed scanner
Product color	Black, Silver
Film scanning	-
Color scanning	Yes
Grayscale levels	256
Input color depth	48 bit
Maximum scan size	216 x 864 mm
Output color depth	24 bit
ADF scan speed (b/w, A4)	40 ppm
ADF scan speed (color, A4)	35 ppm
Optical scanning resolution	600 x 600 DPI
Duplex ADF scan speed (b/w, A4)	80 ipm
Duplex ADF scan speed (color, A4)	70 ipm
Safety	IEC 60950-1, CCC, GOST, BSMI, NOM
Minimum scan size	50.8 x 73.6mm
Image formats supported	BMP, JPG, PNG, TIF
ISO A-series sizes (A0...A9)	A4, A5, A6, A8
Scanning media types supported	Card stock, Envelopes, Plain paper
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	49 - 120 g/m²
Scan to	E-mail
Sensor type	CCD
Scan drivers	ISIS, TWAIN, WIA
Scan file formats	BMP, DOC, HTM, JPG, OPF, PDF, PNG, RTF, TIFF, TXT, UNICODE, WPD, XLS, XPS
Daily duty cycle (max)	2000 pages
Auto document feeder (ADF) input capacity	50 sheets
USB version	2.0
Standard interfaces	USB 2.0
Minimum RAM	512 MB
Mac compatibility	No
Minimum processor	1.3 GHz
Minimum storage drive space	300 MB
Minimum system requirements	USB 1.1 CD-ROM 1024x768 SVGA
Compatible operating systems	Windows 7 Windows Vista Windows XP Professional (32/64-Bit) Windows XP Media Center Windows XP Home Windows 2000
Windows operating systems supported	Windows 2000, Windows XP Home, Windows XP Professional, Windows XP Professional x64
Electromagnetic compatibility	FCC, CISPR, ANSI, CAN/CSA–CISPR, EN, AS/NZS CISPR, CNS

Weight and Dimensions

Depth	280 mm
Width	320 mm
Height	246 mm
Weight	7280 g