HP Scanjet 7000 User Manual

Scanner installation troubleshooting
• Check the cables
•
Uninstall and then reinstall the HP Scanjet utilities
Check the cables
Cable type Action
Power cable The power cable is connected between the scanner and a power outlet.
•
Ensure that the power cable is securely connected between the
scanner and a live electrical outlet or surge protector.
•
If the power cable is connected to a surge protector, ensure that the
surge protector is plugged into an outlet and turned on.
•
Turn off the scanner power switch and turn off the computer. After
60 seconds, turn the scanner back on and then turn on the computer,
in that order.
USB cable The USB cable is connected between the scanner and the computer.
•
Use the cable that was included with the scanner. Another USB cable
might not be compatible with the scanner.
•
Ensure that the USB cable is securely connected between the
scanner and the computer.
•
If the USB cable is connected to a USB port on the front of the
computer, move it to a USB port on the back of the computer.
For additional USB troubleshooting information, see
www.hp.com/
support, select your country/region, and then use the search tool to find
USB troubleshooting topics.
Uninstall and then reinstall the HP Scanjet utilities
If checking the scanner cable connections did not solve the problem, the problem might
have occurred because of an incomplete installation. Try uninstalling and then reinstalling
the HP Scanjet utilities.
1. Press the Power switch to the off position, and then disconnect the USB cable and
power cable from the scanner.
2. Use the Add/Remove tool (in Windows Vista, the Programs and Features tool) from
the Control Panel to uninstall the following items:
• HP Scanjet 7000 Document ISIS/TWAIN or HP Scanjet 5000 Document ISIS/
TWAIN
• HP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities
3. Restart the computer.
4. Use the HP Scanning Software CD that came with the scanner to reinstall the HP
Scanjet Drivers and Tools.
5. Reconnect the USB cable and power cable to the scanner, and then press the
Power switch to the on position.
Chapter 5
28 Troubleshooting

HP Scanjet 7000 Specifications

General

Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	0 - 90 %
Operating relative humidity (H-H)	15 - 80 %
Package weight	10200 g
Sustainability certificates	ENERGY STAR
Input voltage	100-240 V
AC input frequency	50 - 60 Hz
Power consumption (typical)	40 W
Display	LCD
Scanner type	Sheet-fed scanner
Product color	Black, Silver
Film scanning	-
Color scanning	Yes
Grayscale levels	256
Input color depth	48 bit
Maximum scan size	216 x 864 mm
Output color depth	24 bit
ADF scan speed (b/w, A4)	40 ppm
ADF scan speed (color, A4)	35 ppm
Optical scanning resolution	600 x 600 DPI
Duplex ADF scan speed (b/w, A4)	80 ipm
Duplex ADF scan speed (color, A4)	70 ipm
Safety	IEC 60950-1, CCC, GOST, BSMI, NOM
Minimum scan size	50.8 x 73.6mm
Image formats supported	BMP, JPG, PNG, TIF
ISO A-series sizes (A0...A9)	A4, A5, A6, A8
Scanning media types supported	Card stock, Envelopes, Plain paper
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	49 - 120 g/m²
Scan to	E-mail
Sensor type	CCD
Scan drivers	ISIS, TWAIN, WIA
Scan file formats	BMP, DOC, HTM, JPG, OPF, PDF, PNG, RTF, TIFF, TXT, UNICODE, WPD, XLS, XPS
Daily duty cycle (max)	2000 pages
Auto document feeder (ADF) input capacity	50 sheets
USB version	2.0
Standard interfaces	USB 2.0
Minimum RAM	512 MB
Mac compatibility	No
Minimum processor	1.3 GHz
Minimum storage drive space	300 MB
Minimum system requirements	USB 1.1 CD-ROM 1024x768 SVGA
Compatible operating systems	Windows 7 Windows Vista Windows XP Professional (32/64-Bit) Windows XP Media Center Windows XP Home Windows 2000
Windows operating systems supported	Windows 2000, Windows XP Home, Windows XP Professional, Windows XP Professional x64
Electromagnetic compatibility	FCC, CISPR, ANSI, CAN/CSA–CISPR, EN, AS/NZS CISPR, CNS

Weight and Dimensions

Depth	280 mm
Width	320 mm
Height	246 mm
Weight	7280 g