Back to TOC Troubleshooting usage and maintaining 87
Resolving issues sending to
destinations
Use this section to resolve issues sending images to destinations.
When I choose E-mail on the scanner, scanned images do not
automatically appear in a new e-mail message.
The e-mail program is Web-based or might not be supported. Save
the scanned image as a file and attach it to your e-mail message
as you normally do.
When I choose E-mail on the scanner, the scanned image attaches as
a bitmap, but it contains text I want the recipient to be able to edit.
To make text editable for a recipient, choose Scan To from the
Scan menu, and then choose Email from the submenu. Select the
e-mail program, and then click either Text or Text and Image. Or,
save the scanned image as a file and attach it to a message as you
normally do.
When I choose Fax on the scanner, scanned images do not
automatically appear in my fax program.
The fax program might not be supported. Save the scanned image
as a file and attach it to your fax message as you normally do.
When I press E-mail, Fax, or Edit Text on the scanner, the incorrect
program opens.
● A cable might be loose. Check that the USB or SCSI cable is
securely connected.
● Check which program is set to open when you press E-MAIL,
F
AX, or EDIT TEXT on the scanner. See "Changing settings for
buttons" on page 25.
When printing copies from the scanner or the HP ScanJet Copy
Utility, I cannot choose the printer I want.
Make sure the printer is set up and configured correctly in the
Chooser. (For more information about using the Chooser, see the
Mac OS Help on your computer.)
When printing copies, I can only make multiple copies of one page
at a time (I cannot collate copy).
Even if you are using an ADF, each page is treated as a separate
job. You can make multiple copies of one page, but not multiple
copies of different pages and collate them.
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