Clean the rollers
Clean the rollers under the following conditions:
●
The HP Scanner Tools Utility indicates that cleaning is needed.
●
You experience repeated document jams.
●
The scanner does not pull pages into the paper path.
●
The scanned images are elongated.
●
You frequently scan any of the following types of documents: coated paper, chemically treated
documents such as carbonless paper, documents with a large amount of calcium carbonate,
documents written with pencils, documents on which the toner has not fused.
To clean the rollers, follow these steps:
1. Press the Power (
) button to turn off the scanner, and then disconnect the USB cable and
power supply from the scanner.
2. Open the automatic document feeder (ADF) hatch.
3. Remove any visible lint or dust from each of the feed rollers and the separation pad using
compressed air or a clean lint-free cloth moistened with warm water.
24 Chapter 4 Care and maintenance
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