HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges and imaging drums,
either new or remanufactured.
NOTE: For HP printer products, the use of a non-HP print cartridge or a refilled print cartridge does
not affect either the warranty to the customer or any HP support contract with the customer. However, if
product failure or damage is attributable to the use of a non-HP print cartridge or refilled print
cartridge, HP will charge its standard time and materials charges to service the product for the
particular failure or damage.
6 Chapter 1 Service and support ENWW
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