Set or change the product password ........................................................................ 126
Economy settings ................................................................................................................. 127
Print with EconoMode ............................................................................................ 127
Set the sleep delay ................................................................................................ 127
Set the Auto Power Down delay .............................................................................. 127
Print when a print cartridge or imaging drum is at estimated end of life ...................................... 129
Replace the print cartridges ................................................................................................... 131
Replace the imaging drum .................................................................................................... 136
8 Solve problems ............................................................................................................. 143
Solve problems checklist ....................................................................................................... 144
Step 1: Make sure that the product is set up correctly ................................................ 144
Step 2: Check the cabling or wireless connection ...................................................... 144
Step 3: Check the control panel for error messages ................................................... 145
Step 4: Check the paper ........................................................................................ 145
Step 5: Check the software ..................................................................................... 145
Step 6: Test print functionality ................................................................................. 145
Step 7: Test copy functionality ................................................................................ 145
Step 8: Check the supplies ..................................................................................... 145
Step 9: Try sending a print job from a computer ....................................................... 146
Restore the factory-set defaults .............................................................................................. 147
Control panel help system ..................................................................................................... 148
Paper feeds incorrectly or becomes jammed ............................................................................ 149
The product does not pick up paper ........................................................................ 149
The product picks up multiple sheets of paper ........................................................... 149
Prevent paper jams ................................................................................................ 149
Clear jams .......................................................................................................................... 150
Jam locations ........................................................................................................ 150
Clear jams from the input tray ................................................................................. 150
Clear jams from the output bin ................................................................................ 153
Clear jams from the rear door ................................................................................. 154
Improve print quality ............................................................................................................. 156
Check the paper type setting (Windows) .................................................................. 156
Check the paper type setting (Mac OS X) ................................................................. 156
Use paper that meets HP specifications .................................................................... 157
Print a cleaning page ............................................................................................ 157
Calibrate the product to align the colors .................................................................. 158
Check the estimated remaining life for the print cartridges and imaging drum ............... 158
Interpret the Print Quality Page ............................................................................... 158
Inspect the print cartridges and imaging drum for damage ......................................... 159
Fix defects that repeat on the page .......................................................................... 160
vi ENWW
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