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HP Vectra VL400 - Page 65

HP Vectra VL400
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Solving Problems 65 of 74
HP Web Services
Y
our Vectra Setting Up Using
Warranty
and
Support Service
Installing
Components
Solving
Problems
Serial or Parallel Port Test Error 1of1
Have you checked that... How
The port is correctly configured in the
PC’s Setup program
!
1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter Setup appears, press the F2
key.
3 Check the port is enabled and the correct setting is selected
under I/O Device Configuration in the Advanced menu.
You have not connected a device
incorrectly or forgotten to switch it on
!
1 Switch off the PC.
2 Plug the cables into the correct connectors on the back of the
PC.
3 Switch on the PC and the external devices.
You have installed the correct device
drivers
!
Refer to the documentation for your serial or parallel device.
There is not a hardware problem
!
Run e-DiagTools (refer to page 21).
You are using the latest BIOS for your
PC
!
Download the latest BIOS and instructions for its installation from
HPs support web site.
If the problem persists, contact your authorized support provider

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