Problems
Recovering Hard Disk Contents 1 of 1
To recover the full contents of your hard drive you need:
• the HP Image Library and Diagnostics CD-ROM
• the HP Image Creation and Recovery CD-ROM
HP Image Creation and Recovery CD-ROM
This enables you to:
• Recover your original operating system
• Restore a complete software image for your HP
PC
• Install an alternative Operating system (when
available).
• Customize your hard disk partitions’ size and type
• Provides access to operating system master files
(required for installing certain drivers).
HP Image Library and Diagnostics CD-ROM
(if provided)
This enables you to:
• Re-install original drivers and utilities
• Reinstall device drivers
• Run e-DiagTools hardware diagnostics
Documentation for the Recovery Process
All of these processes are fully documented on the first
HP Image Creation and Recovery CD-ROM. The
documentation is displayed when you insert this
CD-ROM.
When Should I Use the HP Image Library and
Diagnostics CD-ROM?
• To run e-DiagTools if you cannot run diagnostics from
the hard disk partition
• To reinstall a driver if you cannot access HP’s support
Web site
When Should I Use the HP Image Creation and
Recovery CD?
• To reinstall the PC’s original operating system if you
suspect an unstable software environment
• To deal with a virus infection. The recovery process will
clean up the hard drive.
Changing the Hard Disk Drive
If the hard disk drive is corrupted and you can no longer
use it, you should replace it with a new hard disk drive.
If the replacement hard disk drive is brand new, you will
need to partition and format the drive. The HP Image
Creation & Recovery CD-ROM contains utilities to guide
you through this process.
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