16 Installing and troubleshooting
If the parallel cable still does not work, follow these steps (all operating
systems):
1 Refer to basic installation troubleshooting. See "Performing basic installation
troubleshooting" on page 10.
2 If the power connection is secure, but the software does not find the scanner,
check for a device conflict. See "Check for a device conflict" on page 17.
3 If you have checked for a secure power connection and for device conflicts, and
the software still does not find the scanner, check for a resource conflict. See
"Check for a resource conflict" on page 18.
4 If you have checked the power connection, device conflicts, and resource
conflicts, and your scanner is still not working, check the parallel port settings.
See "Check the parallel port settings" on page 20.
5 If the troubleshooting information you need is not shown here, refer to the HP
Precisionscan Pro Read Me for the most recent information.
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