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HTC KIWI - User Manual

HTC KIWI
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HTC Confidential
HTC confidential
© 2001, HTC Corporation. All rights reserved. TOTAL 36 CONT.ON. 2 PAGE NO. 1
Service Manual
for KIWI/H1915/H1920
HTC Proprietary
Confidential Treatment Requested
Rev. A02
March 12, 2004
HTC Corp.
Engineering Mobility

Table of Contents

Questions and Answers

  • T
    Terry HeathAug 18, 2025
    Why does my HTC KIWI battery drain so fast after being fully charged?
    • B
      Brian PowellAug 18, 2025
      If your HTC Cell Phone battery drains rapidly after a full charge, ensure the battery pack is fully charged with the AC adapter and verify the battery charging status. Inspect the battery pack's appearance after disassembling the unit. If problems persist, try another battery pack, replacing it if necessary. As a last resort, try another main board, replacing it if needed. Finally, verify any identified defective part to confirm the symptom can be duplicated.
  • K
    kaitlingarnerAug 20, 2025
    What to do if my HTC KIWI battery pack does not recharge?
    • J
      Jennifer BellAug 21, 2025
      If the battery pack of your HTC Cell Phone isn't recharging, first, ensure it's fully charged with the AC adapter. Check the battery charging status, ensuring charging doesn't exceed 4 hours. Inspect the battery pack's appearance after disassembling the unit. If issues continue, try another battery pack, replacing it if necessary. As a last resort, try another main board, replacing it if needed. Finally, verify any identified defective part to confirm the symptom can be duplicated.
  • K
    Kenneth SmithAug 23, 2025
    What to do if my HTC Cell Phone main unit does not respond to the power button?
    • C
      claudia06Aug 23, 2025
      If your HTC Cell Phone doesn't respond to the power button, connect the AC adapter to see if it boots, as the battery might be exhausted. Check if the battery cover is properly closed and inspect the micro switch under the cover for damage. Examine the power button for any damage. Try using another battery pack, replacing it if needed. Check all connections, including the LCD FPC to the Main Board. Try using another Main Board, replacing it if necessary. Once a defective part is identified, verify the symptom can be duplicated with that part.
  • A
    Ashley RomeroAug 26, 2025
    How to fix no sound from speaker on HTC Cell Phone?
    • J
      Jeffrey MacdonaldAug 26, 2025
      If you're experiencing no sound or distorted sound from your HTC Cell Phone speaker, check the 'Sound & Notifications' settings to ensure sound is enabled and the device isn't muted. Clean the speaker connection on the main board if there's any contamination. Disassemble the unit to check if the speaker is properly installed. If the issue persists, replace the speaker or the main board if necessary. Once a defective part has been identified, verify the symptom can be duplicated.
  • J
    Jonathan DoyleAug 28, 2025
    What to do if touch panel does not respond on HTC Cell Phone?
    • N
      nanthonyAug 28, 2025
      If the touch panel on your HTC Cell Phone isn't responding to screen taps, check the connection of the LCM FPC cable to ensure it's properly connected. Try using another LCM or Main Board. If necessary, replace the LCM.
  • S
    Sharon RandolphAug 30, 2025
    Why my HTC KIWI Cell Phone cannot read SD card?
    • J
      Jessica WilliamsAug 30, 2025
      If your HTC Cell Phone can't use the SD card, make sure the SD or MMC card is fully inserted into the slot until you hear a click. Try another SD/MMC card and check if it is write-protected. You can also try another Main Board, replacing it if necessary. Once the defective part has been identified, verify the symptom can be duplicated.
  • R
    robinrobbinsSep 1, 2025
    What to do if HTC Cell Phone battery pack does not start?
    • E
      Ernest HenrySep 1, 2025
      If the battery pack of your HTC Cell Phone doesn't start, ensure the battery cover is properly closed. Connect the device to the AC adapter to see if it charges, and check the AC adapter's condition. Verify the AC adapter is functioning correctly and the battery charging status is correct. Inspect the battery pack for any abnormalities. Try another battery pack, replacing it if needed, or try another main board, replacing it if necessary. Once a defective part has been identified, verify the symptom can be duplicated.
  • W
    Walter ParkerSep 3, 2025
    How to fix PC connection not possible with HTC Cell Phone?
    • S
      Sydney LivingstonSep 3, 2025
      If you can't connect your HTC Cell Phone to a PC, check the 'Connection Settings' in MS ActiveSync to ensure they are properly set. Try connecting with other cables or cradles, as the customer's cable might be damaged. Inspect the external appearance of the connector on the unit for physical damage. Replace the Main Board if necessary. Once the defective part has been identified, verify the symptom can be duplicated.
  • S
    Shelby PerkinsSep 5, 2025
    What to do if buttons do not respond on HTC KIWI?
    • I
      isabelhuntSep 6, 2025
      If the buttons on your HTC Cell Phone are not responding, dismantle the unit and check the status of the switches on the Main Board and the plastic parts of the unresponsive button. Try using another Main Board or Front Bezel, replacing them if necessary. Once the defective part has been identified, verify the symptom can be duplicated.
  • D
    Deanna WilliamsSep 8, 2025
    How to fix back light that does not turn on or off on HTC KIWI Cell Phone?
    • V
      vswansonSep 8, 2025
      If the backlight on your HTC Cell Phone isn't turning on or off, check the connection of the LCM FPC to ensure it's properly connected. Try using another LCM or Main Board, replacing them if necessary. Once the defective part has been identified, verify the symptom can be duplicated.

Summary

Introduction

Product Configuration

Label Plan

Assembling and Disassembling

Disassembling

Step-by-step guide for taking apart the device.

Assembling

Instructions for reassembling the device after repair.

Diagnostic Program

Tools Required for Diagnostics

Lists the necessary tools and software for diagnostic procedures.

How to Enter Diagnostic Mode

Procedure to access the device's diagnostic program.

List of Diagnostic Test Items

Overview of all available tests within the diagnostic program.

Test Item Operation Guide

Detailed instructions on how to perform each diagnostic test.

Shipping Mode Procedure

Steps to set the device to shipping mode to prevent battery discharge.

Backup Battery Inspection

Procedure to check the health and capacity of the backup battery.

Problem Diagnostics

List of Test Jigs

Lists essential test jigs and hardware requirements for PC.

Troubleshooting and Repair

Guides on diagnosing and resolving common hardware issues.

Reflash Procedure

Spare Parts List

MB Major Component Identification

HTC KIWI Specifications

General IconGeneral
RAM1GB
Internal Storage8GB
Battery2100 mAh
Operating SystemAndroid 5.1 (Lollipop)
GPSYes, with A-GPS
Main Camera8 MP
Expandable StoragemicroSD, up to 32 GB
NetworkGSM / HSPA
Wi-Fi802.11 b/g/n
Camera8 MP rear, 2 MP front

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