HTC One E8 - Contact Sprint for Assistance with International Service

Sprint Worldwide Wireless Service 199
Status Messages Message Description
phone.Notethenumericcode,turnyourphone
off,andcontactSprintCustomerService.
Wrong PIN YouhaveenteredanincorrectSIMPINnumber.
YouhaveonlythreeattemptstoenteryourPIN.
Afterathirdunsuccessfulattempt,yourphone
willbelockedandyouwillhavetocallSprint
CustomerServicetohaveitunlocked.Sprint
setsthedefaulttoPINoff;ifyouelecttoenable
thePINthenyouwillneedtocontactSprintfor
thedefaultPINandPUK.
PIN Blocked. Call Your Provider AnincorrectSIMPINwasenteredthree
consecutivetimes.Youwillbeunabletosendor
receivecallsonyourphone.ContactSprint
CustomerServicetoobtainthePINUnblocked
Key(PUK)code.SprintsetsthedefaulttoPIN
off;ifyouelecttoenablethePINthenyouwill
needtocontactSprintforthedefaultPINand
PUK.
Insert SIM YourSIMCardisnotbeingdetected.Please
checktoensurethatyouhaveinsertedtheSIM
Card.
Check SIM Card PleasecheckyourSIMcardtomakesureitis
properlyinserted.
Contact Sprint for Assistance with
International Service
IfyouexperienceanyissueswithvoiceordataserviceswhileoutsideoftheUnitedStates,Sprint
offerscustomersupport24hoursaday.Intheeventthatyoudoexperienceanissue,trythe
followingactions:
n Firsttrypoweringyourphoneoffandthenbackon;thiswillforceyourphonetoreregisterwith
thenetwork.
n Trymanuallyselectinganothernetwork.Informationforselectingnetworkscanbefoundinthe
phoneguide.
Ifneitheroftheseactionsresolvesyourissue,youwillneedtocontactcustomerservice(seebelow).
Whencallingtoreportanissue,thefollowinginformationwillbebeneficialintryingtoresolveyour
issueasquicklyaspossible: