HTC One E8 - Reset Your Phone

Settings 216
4. IfyouusedyourHTCAccountorFacebookaccounttobackupyourphone,signintoyour
GoogleAccounttoaccessyourGoogleDrive.
5. Whenprompted,allowHTCBackuptoaccessyourGoogleDrive.
6. Afteryoursettingshavebeenrestored,touchNEXTtocontinuesettingupyourphone.
Yourfreeappsthatyou’vepreviouslydownloadedfromGooglePlaywillberestoredinthe
background,andyoucantracktheprogressviaanotificationinthestatusbar.
TheAppsandHomescreenshortcutswillbereorganizedasinyourbackupafterallofyourapps
havebeeninstalled.Youmaycontinueusingyourphonewhileappsarebeingrestored.
Tip:YoucanalsogotoSettings,andthentouchBackup & reset>Restore from HTC Backup.
Justmakesurethatyou’vealreadysignedintothesameaccountthatyouusedtobackupyour
phonebefore.Restoringabackupwilloverwritethecurrentdataandsettingsonyourphone.
Reset Your Phone
Ifyourphonehasapersistentproblemthatcannotbesolved,youcanperformafactoryreset(also
calledahardresetormasterreset).Afactoryresetrevertsthephonebacktoitsinitialstate—the
statebeforeyouturnedonthephoneforthefirsttime.
Thefollowingwillberemovedfromthephonewhenyoudoafactoryreset:
n YourGoogleAccount
n Allaccountsyou’veaddedinSettings>Accounts & syncandthedataassociatedwiththese
accounts
n Personaldatathatyou’vecreatedorsyncedtothephonesuchasyourprofile,contacts,
messages,email,calendarevents,andmore
n Systemandapplicationdataandsettings
n Downloadedapps
Filessuchasyourmusic,photos,videos,anddocumentswillalsobedeletedifyouselecttheErase
all dataoption.
Besuretobackupanydataandfilesyouwanttokeepbeforeyoudoafactoryreset.
Note:Afactoryresetmaynotpermanentlyerasealldatafromyourphone,includingpersonal
information.
Reset Your Phone via Settings
1.
Withtwofingers,swipedownfromthestatusbar,andthentouch >Backup & reset>Reset
phone.
2. Ifyoualsowanttodeletemediaandotherdataonyourphone,selectErase all data.