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HTC Touch Pro - Page 20

HTC Touch Pro
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SMARTPHONE GUIDE
P A GE 20
The materials contained herein are the proprietary information of Impact Resource Group.
No dissemination of these materials is permitted without expressed written consent.
Impact Resource Group © 02072012
Adding a New Repair
When the Repair Screen loads, it will display a new (1) tag
number for the repairs you will enter. Write this number on the
Waiting for Parts bike tag and attach it to the bike. Multiple
repairs for the same bike can be entered under the same repair
tag number generated during this process. To complete this
screen, enter all the (2) information requested into the fields
that are present. These entries include:
Vendor
Model
Model #
Serial #
Date Code
If a customer is waiting on a repair to be finished, then select the
(3) “Customer Is Waiting On Repair” option. If you are able
to complete the repair using parts available from other units, then
mark the (4) “This Work Has Been Completed Today” option.
Once your entries and selections are made, click the (5) Next
button to continue this process and load the Add Part screen,
shown bottom right.
On the Add Part screen, you will make the following (6) entries
if parts need to be ordered:
Reason
Part
Variation
Quantity Needed
By pressing the (7) Save button, the information you enter will
be added to the Repair Parts screen, which is shown on the next
page.
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