Htek UC924U - User Manual

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Solid green when power on, flashing red when there are new messages.

Dialing or during a conversation.

Ringing.

Idle interface.

Pick up the handset; enter the number, then press the send soft key or press .

Press or the line keys; enter the number, then press the send soft key or press .

Press ; enter the number, then press the send soft key or press .

Hang up the handset or press the cancel soft key.

Press , or press the cancel soft key.

Press the cancel soft key.

Pick up the handset.

Press .

Press to redial the last call you dialed.

Press or the hold soft key during a call to hold the call.

Press or the resume soft key to resume the held call.



1) Press or Transfer soft key during the conversation, the call is on hold now.

2) Enter the number you want to transfer to.

3) Press or the B Transfer soft key and now the blind transfer completed.



1) Press or Transfer soft key during the conversation, the call is on hold now.

2) Enter the number want to transfer to and press the send soft key or .

3) Start the second conversation, press or Transfer soft key, then Transfer completed.



1) Press or Transfer soft key during the conversation, the call is on hold now.

2) Enter the number want to transfer to, and then press , then you can hear the ring tone.

3) Press or the Transfer soft key and now the Semi-attended Transfer completed.

Assuming that A and B are in A conversation. A want to bring C (or D & E) in a conference:

1) A presses Hold, the call is placed on hold.

2) A presses New Call, enter the number of C and then press send soft key or , C answers the call.

3) A presses or the conference soft key, then A, B and C are now in a conference.

4) If add D&E, A press Hold, the current conference is on hold, press New Call and dial D, D answer

the call. A Press Hold and New Call and dial E, E answer the call. A press , then A, B, C, D, E

are in a conference.

Press to mute the microphone during the call.

Press again to un-mute the conversation.

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Overview

Hardware Overview
Function Description and Usage Features
Configuration
Important Technical Specifications (FCC Statement)
Maintenance Features

This document describes the Htek UC924U IP Phone, covering its hardware overview, basic call functions, call transfer, conferencing, muting, configuration, and FCC statement.

Hardware Overview

The Htek UC924U IP Phone features a standard telephone keypad, a display, and various function keys.

Key Components:

Power Indicator: A solid green light indicates the phone is on. A flashing red light signifies new messages.
Line Keys: These keys show solid green when dialing or during a conversation, flash red when ringing, and are off when idle.
Softkeys: Context-sensitive keys that change function based on the phone's state.
Navigation Keys: Used to navigate menus and lists.
Message Key: For accessing voicemail or new message notifications.
Hold Key: To place a call on hold.
Transfer Key: To transfer an active call.
Redial Key: To redial the last dialed number.
Headset Key: To switch to or use a connected headset.
Mute Key: To mute the microphone during a call.
Speaker Key: To activate or deactivate the speakerphone.
Volume Keys: To adjust the speaker, headset, or ringer volume.
Alphanumeric Keypad: Standard 0-9, *, and # keys for dialing and text input.

Function Description and Usage Features

Placing a Call: There are three ways to make a call:

Handset: Pick up the handset, enter the number, then press the send soft key or the '#' key.
Speaker: Press the speaker key or a line key, enter the number, then press the send soft key or the '#' key.
Headset: Press the headset key, enter the number, then press the send soft key or the '#' key.

Note: Calls can also be placed by selecting an entry from directory contacts or the call log and pressing the dial key. The mode (handset, speaker, headset) can be switched during a call.

Ending a Call: To end a call in different modes:

Handset: Hang up the handset or press the cancel soft key.
Speaker: Press the speaker key or press the cancel soft key.
Headset: Press the cancel soft key.

Answering a Call:

Handset: Pick up the handset.
Speaker: Press the speaker key.
Headset: Press the headset key.

Note: An incoming call can be rejected by pressing the Reject soft key.

Redialing: Press the Redial key to redial the last call dialed.

Holding a Call:

To hold a call: Press the Hold key or the hold soft key during a call.
To resume a held call: Press the Hold key or the resume soft key.

Call Transfer: The phone supports three types of call transfer:

Blind Transfer:
- During a conversation, press the Transfer key or Transfer soft key. The call is placed on hold.
- Enter the number to which you want to transfer.
- Press the Transfer key or the B Transfer soft key to complete the blind transfer.
Attended Transfer:
- During a conversation, press the Transfer key or Transfer soft key. The call is placed on hold.
- Enter the number to which you want to transfer and press the send soft key or '#' key.
- Once the second conversation starts, press the Transfer key or Transfer soft key to complete the transfer.
Semi-Attended Transfer:
- During a conversation, press the Transfer key or Transfer soft key. The call is placed on hold.
- Enter the number to which you want to transfer, then press '#' key. You will hear the ring tone.
- Press the Transfer key or the Transfer soft key to complete the semi-attended transfer.

Call Conference: To initiate a conference call (e.g., A and B are in a conversation, A wants to bring C, or D & E, into the conference):

A presses Hold, placing the current call on hold.
A presses New Call, enters C's number, then presses the send soft key or '#' key. C answers the call.
A presses the Conference key or the conference soft key. A, B, and C are now in a conference.
To add D&E: A presses Hold (the current conference is on hold), presses New Call and dials D. D answers. A presses Hold and New Call and dials E. E answers. A presses the Conference key. A, B, C, D, and E are in a conference.

Note:
- If C does not answer, A can resume the conversation with B.
- If A hangs up, the conference ends. If B or C drops, A&C or A&B can continue.

Call Mute:

To mute the microphone during a call: Press the Mute key.
To un-mute the microphone: Press the Mute key again.

Configuration

The phone can be configured via the phone interface or a web browser.

Configuration via Phone:

Press Menu → Setting → Advanced Settings (Default password: admin).
Select Network to configure the WAN Port (DHCP/Static/PPPoE), PC Port, etc.
Select Accounts to enable the account, fill in the SIP Server, Outbound Proxy, and SIP registration information.

Configuration via Web: 11. Get the IP address from the phone: Press Menu -> Status -> Information. 2. Login: Input the IP address in a web browser (Login name: admin. Default password: admin). 3. Configuration: Fill in the SIP Server info on the Profile page and the Account registration info on the Account page. 4. Click on Save Set.

Important Technical Specifications (FCC Statement)

The device complies with Part 15 of the FCC Rules, indicating it is designed to operate without causing harmful interference and to accept any interference received.

FCC Compliance Details:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
The equipment has been tested and found to comply with the limits for a Class B digital device, designed to provide reasonable protection against harmful interference in a residential installation.
The equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications.
If the equipment causes harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Maintenance Features

While specific maintenance features are not explicitly detailed beyond the FCC troubleshooting steps, the configuration options allow for network and SIP account adjustments, which are crucial for maintaining connectivity and service. The ability to update settings via both the phone interface and a web browser provides flexibility for system administrators.

Contact Information:

Tel: 0086-25-84658050
Fax: 0086-25-84658319
Mail: support@htek.com
Web: www.htek.com
Address: 5th Floor, 1st Building Huashen Tech Park10 Huashen Temple Yuhuatai Dis Nanjing 210012 China