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Htek UC926 User Manual

Htek UC926
167 pages
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UC926 Usermanual

Table of Contents

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Htek UC926 Specifications

General IconGeneral
SIP Accounts6
Network InterfaceDual 10/100/1000 Mbps Ethernet ports
Headset SupportYes
Headset Port3.5mm
HD AudioYes
Conference3-way conference
Lines6 lines
Audio CodecsG.711, G.722, G.723, G.726, G.729, iLBC
Power SupplyPoE or 12V DC
ProtocolsSIP
Display2.8 inch color LCD

Summary

Notices and Compliance

Copyright

Copyright and usage terms for the manual.

Safety Instructions

Important guidelines for safe usage of the phone.

WEEE Warning

Information about Waste Electrical and Electronic Equipment regulations.

FCC Statement

Compliance statement and regulations from the FCC.

Manual Version History

Change for Release x.0.4.2

Lists major updates for a specific release version.

Change for Release x.0.3.98

Lists major updates for a specific release version.

Change for Release x.0.3.62

Lists major updates for a specific release version.

Getting Started

Packing List

Lists all items included in the product package.

Phone Installation

Step-by-step guide for physically installing the phone.

Initialization Process

Describes the automated steps the phone takes upon power-up.

Status

How to view the current system status of the phone.

Registration

Steps to register the phone with the network or service provider.

Idle Screen

Explanation of the phone's idle screen elements and their functions.

Phone Interface Overview

Hardware Components Preview

Visual guide to the phone's physical parts and buttons.

Icon Preview

Explanation of icons displayed on the phone's screen.

LED Instruction

Details the meaning of different LED indicator lights on the phone.

Basic Configuration

General Settings

Covers fundamental settings like Time, Language, and Volume.

Administrator Password

How to change the default administrator password for security.

Display Mode

Options for customizing the phone's display (Text vs. Icon).

Language

How to change the phone's interface language.

Wallpaper

Instructions for changing the phone's wallpaper.

Screen Saver

Configuration options for the phone's screensaver.

Backlight

Settings for controlling screen backlight brightness and timeout.

Time, Date, and Network Settings

Time and Date Configuration

How to configure time and date via SNTP or manual settings.

Network Settings

Options for configuring network connectivity (DHCP, Static, PPPoE).

IPv4 Configuration

Settings for IPv4 network modes (DHCP, Static, PPPoE).

IPv6 Configuration

Settings for IPv6 network modes (DHCP, Static).

PC Port Configuration

Configuring the phone's PC port mode (Bridge, Router, Expansion Module).

Contact Management

Local Directory

Managing contacts stored locally on the phone.

Remote Phonebook

Accessing and managing contacts from a remote phonebook.

LDAP

Configuring and using LDAP for phonebook access.

Search Contact

How to search for contacts across different directories.

Call History and Audio

Call History

Managing and viewing call logs (dialed, received, missed).

Ring Tone

Adjusting the phone's ring tone type and volume.

Volume

Adjusting the phone's volume levels for different audio modes.

System Settings and Advanced Features

Dial Plan

Configuring rules for call dialing and number processing.

Emergency Call

Configuring emergency numbers for quick dialing.

Keypad Lock

Enabling and disabling the phone's keypad lock feature.

Softkey Layout

Customizing the display and function of soft keys.

Programmable Key

Defining custom functions for programmable keys.

Call Features

Place a Call

Methods for initiating phone calls (handset, headset, speaker).

Receive a Call

How to answer incoming calls via handset, headset, or speaker.

Auto Answer

Enabling automatic answering of incoming calls.

Call Hold

How to place and resume calls on hold in various modes.

Call Transfer

Transferring calls between parties (blind, attended, semi-attended).

Call Conference

Setting up and managing multi-party conference calls.

Call Forward

Configuring call forwarding rules (always, busy, no answer).

Call Return

Dialing the last received call directly.

Call Back

Setting up prompts for call-back when a number is busy.

Call Handling and Messaging

Hide Caller ID

Enabling anonymous call feature to hide caller information.

Reject Anonymous

Blocking or rejecting calls from unknown numbers.

Call Mute

Muting microphone during calls across all modes.

DND

Enabling Do Not Disturb mode to reject all incoming calls.

Hot Line

Configuring a dedicated line for automatic dialing.

Auto Redial

Automatically redialing a busy number at set intervals.

SMS

Sending text messages via the phone or web interface.

Function Key Customization

Line

Configuring line keys for basic call functions.

Speed Dial

Assigning speed dial numbers to function keys.

BLF

Busy Lamp Field feature for monitoring extension status.

Visual Alert for BLF Pickup

Visual notification on LCD for BLF pickup events.

Audio Alert for BLF Pickup

Audible alerts for BLF pickup events.

BLF List

Configuring and displaying a list of BLF monitored extensions.

Specialized Phone Functions

Voice Message

Managing and accessing voicemail messages.

Direct Pickup

Picking up calls directly for a specific line.

Group Pickup

Picking up calls for a specified group of extensions.

Call Park

Placing calls on hold to be picked up from another phone.

Intercom

Making direct calls to other extensions on the network.

DTMF

Configuring and sending DTMF tones during calls.

Keypad, Group, and Network Features

Prefix

Setting number prefixes for dialing.

Local Group

Accessing predefined contact groups for quick dialing.

XML Group

Accessing remote contacts via XML group.

LDAP

Configuring and using LDAP for phonebook lookup.

XML Browser

Accessing custom services via XML browser.

Broadsoft Group

Accessing Broadsoft contacts interface.

Advanced Call Control

Conference

Configuring programmable keys for conference calls.

Forward

Configuring call forwarding rules via function keys.

Transfer

Configuring function keys for call transfer operations.

Hold

Configuring function keys to hold and resume calls.

Group Listening

Listening to conversations on other phones within a group.

Redial

Configuring function keys for redialing last calls.

Call Recording, Paging, and Shared Lines

Record

Configuring function keys to record calls.

URL Record

Triggering call recording via HTTP URL requests.

Paging

Configuring keys for making paging announcements to groups.

Shared Line

Configuring shared line feature for extension sharing.

Public Hold

Allowing group members to hold/resume calls publicly.

Private Hold

Allowing only the initiator to resume calls placed on private hold.

Hot Desking, ACD, and Provisioning

Hot Desking

Allowing multiple users to share a phone resource.

ACD

Automatic Call Distribution for managing call queues in call centers.

Zero Touch

Quick configuration of auto-provisioning and network parameters.

Multicast Paging

Sending time-sensitive announcements to multicast groups.

System Management

Sending RTP Stream

Configuring phone to send RTP streams for multicast paging.

Receiving RTP Stream

Configuring phone to receive RTP streams for multicast paging.

Factory Reset

Resetting the phone to factory default settings.

Pcap Feature

Capturing network packets for troubleshooting.

System Log

Downloading system logs for analysis.

Upgrade

Instructions for upgrading phone firmware via HTTP.

Configuration File

Downloading and restoring phone configuration files.

Troubleshooting

Phone LCD Screen Issues

Troubleshooting steps for a blank phone screen.

Network Unavailable Errors

Resolving network connectivity issues.

No Dial Tone Issues

Troubleshooting steps for no dial tone.

Tone Settings

Setting various audio tones (dial, ring, busy) via web interface.

Certificate Management

Importing trusted CA certificates for secure communication.

VLAN and LLDP Configuration

Information and configuration for VLAN and LLDP features.

GUI and Upgrade Methods

Customizing GUI and upgrading phone firmware.

Provisioning and Server Settings

Guides for phone provisioning and server configurations.

All Documents

Accessing all technical documentation and files.

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