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browser's cache (for example, open your browser and choose Internet
Options > General > Browsing history > Delete.) and re-launch the
Web UI management page.
8 Troubleshooting
Why is the indicator red after I have finished
configuring the Mobile Internet Router?
1. Make sure you have a working micro-SIM card and ensure that it is
inserted properly.
2. Move the Mobile Internet Router to an open space free from
obstructions and make sure you have an available mobile network in
your area.
3. If the problem persists, please contact your network service provider.
Why is the indicator status steady on cyan, blue, or
yellow, but the indicator is off?
Your mobile network has poor reception. Move the Mobile Internet
Router to a place with better reception.
Why can't I access the Mobile Internet Router's web-based
management page?
1. Ensure that your computer is connected to the Mobile Internet
Router through an Ethernet cable or Wi-Fi.
2. Ensure that your computer is set to obtain an IP address and DNS
server address automatically.
3. Restart your browser, or try using another browser.
4. If the problem persists, restore the Mobile Internet Router to its
factory settings.
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