Huawei B593s-31A User Manual (English)

Questions and Answers:

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bcunninghamAug 22, 2025
How to fix Huawei Conference System endpoint failing to connect to the Internet?
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  Justin VargasAug 22, 2025
  If your Huawei Conference System endpoint can't connect to the internet, it might be due to outdated operating system or Internet Explorer patches. Install the latest patches for both. Also, check your Internet Explorer security settings. If the security level is too high, or your endpoint's IP address isn't on the trusted sites list, adjust the settings. To do this, go to Tools > Internet Options > Security > Trusted sites > Sites in Internet Explorer, add your TE30 IP address, and click OK.
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Suzanne RogersAug 23, 2025
Why can't I call a remote site using the IP address on my Huawei Conference System?
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  Mariah Fuller PhDAug 23, 2025
  If you're unable to place a call to a remote site using the IP address on your Huawei Conference System, it could be due to incorrect NAT settings if your local endpoint is on a private network and the remote endpoint is on a public or different private network. Verify the NAT settings under Advanced Settings > Settings > Network > Firewall. Alternatively, the GK with which your local or remote endpoint is registered might not support placing calls using the IP address. In this case, disable the GK under Advanced Settings > Settings > Network > IP > H.323 at both the local and remote sites.
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Susan NguyenAug 25, 2025
How to improve blurry remote video quality on Huawei TE30 Conference System?
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  Patrick DunlapAug 26, 2025
  If the remote video is unclear during a conference on your Huawei TE30 system, with artifacts, frozen images, or discontinuity, the issue could stem from several factors. It may be due to faults on the local video module, requiring the TE30 to be sent to the local distributor for maintenance. Check if the remote camera is set to focus automatically, rather than on a near or far scene. If the conference rate is below 256 kbit/s, ensure the audio protocol is set to G.728 to reduce audio bandwidth usage. High network traffic can also cause low video bandwidth; avoid conferences during peak network hours. Lastly, poor quality network connection devices may cause data loss; consider replacing these devices.
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Evelyn ShieldsAug 26, 2025
Why can't local and remote sites call each other using site numbers on Huawei Conference System?
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  Phillip BurkeAug 27, 2025
  If the local and remote sites cannot call each other using site numbers on your Huawei Conference System, it may be because either the local or remote site is not registered with a GK. Verify the GK registration settings. Another reason could be that the local or remote endpoint is not connected to an IP network. Ensure that the IP network cable is properly connected and verify the IP network settings.
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Cory TranAug 27, 2025
What to do if Huawei TE30 Conference System display doesn't show video or UI?
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  Jeffrey WilcoxAug 27, 2025
  If your Huawei TE30 Conference System display doesn't show the remote controlled UI or local video when powered on but not in a conference, first check if the display is powered on. If it is, ensure the correct video channel is selected using the remote control. Incorrect video settings on the TE30 or display, such as brightness set to 0, can also cause this; retain the default values for video parameters. Finally, verify that the video cable is securely connected between the TE30 and the display.
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Jason LeeAug 29, 2025
Why does my Huawei TE30 Conference System show local video but not remote video during a conference?
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  Laura WellsAug 29, 2025
  If your Huawei TE30 Conference System displays local video but not remote video during a conference, first check if a local or remote loopback test is in progress and stop all tests. If the video bandwidth [frame rate] is set to 0, no video will be sent from the remote site; contact the remote site administrator. If the remote video appears as a blue screen, the remote site might be hiding its video by sending a blue screen; contact the remote site administrator. Also, verify that the video output port is set to display the remote video.
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Jeremy JonesAug 30, 2025
Why is there no audio from the local display during a Huawei TE30 Conference System conference?
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  Brittany ManningAug 30, 2025
  If there's no audio from the local display during a Huawei TE30 conference, it could be that the chair site has muted the speaker of the local site. Restore the volume to its default value. If audio is output properly when the audio test is performed, the problem exists at the remote site. The microphone at the remote site may have been muted, or no sound pickup device is connected to the audio source input port.
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Miguel MorrisSep 1, 2025
How to fix a local VGA display not showing computer desktop connected to Huawei TE30?
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  Heather LarsenSep 1, 2025
  If your local VGA display isn't showing the computer desktop when connected to the Huawei TE30, it might be due to the VGA display's limited capability. Set the resolution and refresh rate of the local output to those supported by the VGA display. The TE30 only supports certain combinations of resolutions and refresh rates, so ensure the computer's VGA input settings are compatible.
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Lawrence JenkinsSep 2, 2025
What causes Huawei TE30 to fail GK registration after startup?
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  Terrence MartinezSep 2, 2025
  If your Huawei TE30 fails to register with the GK after startup, the parameters used for GK registration might be incorrect. Check the GK address, encryption password, and user name. To correct these settings, navigate to Advanced Settings > Settings > Network > IP > H.323 on the endpoint web interface and make the necessary corrections.
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William McconnellSep 3, 2025
Why can I only hear the local site during a Huawei TE30 conference?
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  Bryce BentleySep 3, 2025
  If you can only hear the sound from the local site during a Huawei TE30 conference, it's possible that a loopback test is being performed at the local site. Stop all local and remote loopback tests.

Huawei B593s-31A Specifications

General

Model	B593s-31A
Device Type	Wireless Router
4G LTE Support	Yes
LTE Category	Category 4
LTE Download Speed	150 Mbps
LTE Upload Speed	50 Mbps
3G Download Speed	42 Mbps
3G Upload Speed	5.76 Mbps
Wi-Fi Standards	802.11 b/g/n
Wi-Fi Frequency	2.4 GHz
Wi-Fi Speed	Up to 300 Mbps
Ethernet Ports	4
Phone Ports	1
USB Port	1
Antenna Ports	2
SIM Card Slot	1
Security	WPA, WPA2
Weight	500 g