Huawei E397 4G LTE Mobile Internet Key User Manual

1
Thank you for choosing the Huawei E397 4G LTE
Mobile Internet Key. With your Mobile Internet Key,
you can enjoy a full high speed mobile Internet
experience on the go.
This guide shows you how to set-up and connect to the internet with your Huawei
mobile internet key. For detailed information visit www.telusmobility.com/support
or see the help menu of the Connection Manager on your computer.

Huawei E397 4G LTE Mobile Internet Key Specifications

General

Category	Modem
Network Standards	LTE, HSPA+, GSM
LTE Download Speed	100 Mbps
LTE Upload Speed	up to 50 Mbps
HSPA+ Download Speed	up to 42 Mbps
Interface	USB 2.0
SIM Card Type	Standard SIM
External Antenna Support	Yes
Model	E397
Operating System Compatibility	Windows, Mac, Linux

Summary

Getting to Know Your Mobile Internet Key

USB Connector Release Button

Button to release the USB connector for safe transport and optimal signal positioning.

USB Connector

Connects the Internet Key to a PC, folds for transport, and rotates for signal.

LED Indicator Light

Shows network availability and connection status (Blue/Cyan, blinking/solid).

SIM Card Slot

Slot for inserting the SIM card required for mobile internet service.

External Antenna Port

Port for connecting an external antenna to improve signal reception.

microSD Card Slot

Slot for inserting a microSD card for expanded storage or data transfer.

Getting Your Internet Key Ready

Install TELUS SIM Card

Guide for installing the SIM card into the USB Stick, ensuring correct alignment.

Insert microSD Card

Instructions for inserting an optional microSD card into the USB Stick.

Getting Your Computer Ready

Connect Internet Key to Computer

Step to plug the mobile internet key directly into a computer's USB port.

Install Connection Manager (Windows)

Process for installing the connection manager software on a Windows PC.

Install Connection Manager (MAC)

Process for installing the connection manager software on a MAC computer.

Connect to the Internet

Final steps to establish an internet connection using the manager.

Managing Your Internet Key

Disconnect from Computer (Windows PC)

Steps to safely disconnect the internet key from a Windows PC.

Uninstall Connection Manager (Windows PC)

Instructions for removing the connection manager software from Windows.

Uninstall Connection Manager (MAC)

Instructions for removing the connection manager software from MAC.