How do I restore the Huawei ONT to factory setting?
Press Reset by using a needle-type object for longer than 10s to restore factory defaults and
reset the Huawei ONT. If the indicator is off and then is lit, the system restarts successfully.
NOTE
Exercise caution when restoring factory settings. This function may cause the loss of ONT configuration
information and further cause an Internet access failure. If this problem occurs, contact your service
provider for help.
What can I do if the network speed is slow?
1. Check whether network cables are properly connected. Remove and then insert the
network cables. Then, check whether the network speed is normal.
2. Check whether downloading, network video watching, or other operations occupy a
large amount of bandwidth. Due to bandwidth restrictions, if some network applications
occupy a large amount of network bandwidth, the network speed is slow.
3. Use another PC to check whether the network speed is normal.
How can I download Huawei ONT firmware or ONT software?
Huawei ONT is used with an OLT and NMS of a required version. If the versions are not the
required ones, the ONT may not work.
If required, contact your internet service provider to obtain the correct ONT firmware or
software.
EG8120L5
Quick Start
5 FAQs
Issue 02 (2019-09-10) Copyright © Huawei Technologies Co., Ltd. 10
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