Huawei FreeBuds Pro User Manual (English)

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FAQ and troubleshooting:

1. item charge is faulty, not charging

If charging fails, the charging indicator does not turn on, the battery level does not increase when you change your

HUAWEI FreeBuds Pro or charging case, perform the following to troubleshoot.

1. Check the earphones connection

Make sure that the USB cable is securely connected to the charging case and USB power adapter. Make sure that

the power adapter is inserted into the power socket correctly.

Not all charging cases are compatible with the E-mark cables (Type-C to Type-C cables with a built-in chip and a

current capacity of 5 A). It is recommended that you use the original Type-C cable to charge the earphones.

2. Clean the metal contact points of the earphones and charging case

Place the earphones into the charging case and check whether the indicator turns on. If the indicator does not turn

on, use a clean and dry cotton swab with pointed tips to gently wipe the charging contacts on the earphones and

charging case to remove foreign objects or smudges. Do this until the indicator turns on.

Do not use a wet cloth or wipe excessively, as doing so may result in water damage to the earphones or distortion of

the metallic contact points.

3. Charge the earphones or charging case for more than 10 minutes

Place the earphones in the charging case and close the charging case. Charge the earphones and charging case

for more than 10 minutes using the cable that came with your earphones

If you are using the FreeBuds Pro, charge the earphones for at least 10 minutes, remove the charging cable

(regardless of whether the indicator is normal), open the charging case, and press and hold theFunction button for

at least 10 seconds until the indicator flashes to restore the earphones to their factory settings.

4. Charge the earphones in an environment with an ambient temperature ranging from 3°C to 45°C to ensure

safe charging.

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Huawei FreeBuds Pro Specifications

General

Color name	Silver Frost
Headset type	Binaural
Product type	Headset
Plug and Play	Yes
Product color	Silver
Wearing style	In-ear
Operating keys	Multi-key
Volume control	Touch
Recommended usage	Calls/Music
Battery type	Built-in battery
Charging source	USB
Continuous audio playback time	7, 8 h
Talk time (with charging case)	18 h
Right earpiece battery capacity	55 mAh
Continuous audio playback time (with charging case)	30 h
Storage temperature (T-T)	0 - 50 °C
Operating temperature (T-T)	0 - 35 °C
Sustainability certificates	RoHS
Quantity	1
Charging case type	Wired
Charging case capacity	580 mAh
Accessories included in set	3 sizes silicone eartips
Charging case connector type	USB Type-C
3.5 mm connector	No
Bluetooth version	5.2
Bluetooth profiles	A2DP, AAC, SBC
Connectivity technology	True Wireless Stereo (TWS)
Package type	Box
Package width	100 mm
Package height	43.5 mm
Package weight	219.6 g
Impedance	- Ω
Driver type	Dynamic
Driver unit	11 mm
Ear coupling	Intraaural
Headphone frequency	- Hz
Intraaural headphones type	In-ear monitors
Microphone type	Built-in
Battery life	420 min
Recommended gender	Boy/Girl
Harmonized System (HS) code	85183000