1. Which OS does Wingle support? ....................................................................................... 4
2. LED is off by connecting to PC, how should I do？ ........................................................... 4
3. Wingle is recognized as“Unknown device”when connect it to PC. How should I do? ..... 4
4. PC cannot read drivers disk after connect Wingle to PC？ ............................................... 5
5. PC prompts “Drivers install failed” after connect it to PC. How should I do？ ................ 5
6. PC is dead after inserted card into a computer? .............................................................. 6
7. During the use of my data card, my PC's screen turns blue, what should I do? ............... 6
8. How many devices can be connected to a Wingle at the same time though Wi-Fi？...... 6
9. How far can Wi-Fi signal of Wingle cover? ........................................................................ 7
10. What kind of charger and Mobile Power can Wingle use？ ............................................. 7
11. Wi-Fi signal cannot be found, what should I do？ ............................................................ 7
12. When connecting Wi-Fi, Wi-Fi password prompt error？ ................................................ 7
13. The device can connect the Wi-Fi, but can not connect the network, what should I do？
8
14. How to view the data card hardware and software versions？ ....................................... 8
15. When there is no signal or no service, How to deal with it？ .......................................... 8
16. Can not find 3G/4G network，How to deal with？ ......................................................... 9
17. Signal display properly, the network suddenly interrupted，How to deal with？ .......... 9
18. Why connected to Wi-Fi and mobile networks but still can not open the Web UI page？
10
19. What is the APN？How to set APN？ ............................................................................. 10
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