2 AcuTouch 6.0 Troubleshooting Guide
Power
Step 1: Check the power cord
1. Verify that the power cord connection to the chair’s power panel is
secure and that the cord is not damaged.
2. If the power cord is damaged, replace the power panel.
Step 2: Check the wall outlet
1. Plug a known working device, such as a lamp, into the AC outlet into
which the chair is plugged.
2. If the device does not work (is not receiving power), the AC outlet is
most likely not working. Plug the chair into a different AC outlet to
verify that it receives power.
My seat, shoulder, or
arm air massage is not
working properly
Using the remote control, select Action
Settings, then scroll through the options to
verify that the function you want to use is not
turned off.
Replace the chair.
My backrest won’t
recline/incline
Make sure you are pressing and holding the
recline/incline button for at least five seconds; it
can take several seconds to activate.
See
"Backrest Recline/Incline" on page 3.
My foot and calf
massager is not
massaging properly but
I can still deploy/
retract it.
Using the remote control, select Action
Settings, then scroll through the options to
verify that the function you want to use is not
turned off.
Replace the foot-and-calf massager.
My foot and calf
massager won’t
massage, and I can
NOT retract it.
Replace the chair.
My foot and calf
massager massages
but won’t raise/lower
See
"Foot and Calf Massager
Deploy/Retract" on page 3
.
My foot and calf
massager extension
isn’t working
Replace the footrest extension lever.
To Troubleshoot This
Issue:
Do the following:
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