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5.5.3 There is no text-to-speech
If you can hear all sounds from your BrailleNote except for the text-to-speech voice, speech may have
been turned off. You can easily turn it back on by typing SPACE with the Previous thumb key. If you hear
nothing at all, ensure your accessibility volume level is up higher than 0. Turn up the volume by pressing
ENTER with DOT 4 repeatedly.
5.5.4 Device is no longer Accessible
If for any reason you lose accessibility on your device, it is possible that KeySoft was deactivated. To
reactivate KeySoft, simply press and hold the Volume Up and Volume Down buttons simultaneously for
a few seconds, and accessibility should return.
5.5.5 Other problems
If you find yourself with a problem you can’t seem to resolve, try restarting your BrailleNote Touch
normally.
If you are unable to power off normally, or if your BrailleNote Touch is frozen, press and hold the power
button for 12 seconds to perform a hard reset. Once your BrailleNote Touch is shut down, power it on
again to see if the problem is resolved.
If the problem is not resolved, please contact technical support at the following numbers or email
addresses:
Global: support@humanware.com
North America: 1 800 722-3393
us.support@humanware.com
Europe: (0044) 1933 415 800
eu.support@humanware.com
Australia / Asia: (02) 9686 2600
au.sales@humanware.com
6 Editing a document with KeyWord
Launching KeyWord
To launch KeyWord, access the main menu, Press W or Navigate to Word Processor: KeyWord, then
press ENTER or one of the cursor routing keys.
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