6. Trouble Shooting
6.1 Photos Do Not Capture Subject of Interest
1. Check the “Sensor Level” (PIR sensitivity) parameter setting. For warm
environmental conditions, set the Sensor Level to “High” and for cold weather
use, set the sensor for “Low”.
2. Try to set your camera up in an area where no heat resources are in the
camera’s field of view.
3. In some cases, set the camera near water will make the camera take images
with no subject in them. Try to aim the camera over ground.
4. Try to set camera on stable and immovable objects, i.e.: large trees.
5. At night, motion detector may detect beyond range of the IR illumination.
Reduce distance setting by adjusting sensor sensitivity.
6. Rising sun or sunset can trigger sensor. Camera must be reoriented.
7. If person/animal moves quickly, it may move out of the camera’s field of view
before photo is taken. Move camera further back or redirect camera.
6.2 Camera Stops Taking Images or Won’t Take Images
1. Please make sure that the SD card is not full. If the card is full, camera will
stop taking images. Or user can turn on Cycle Recording to avoid such
problem.
2. Check batteries to make sure that NI-MH or AA batteries left power is enough
for camera to work.
3. Make sure that the camera power switch is in the “On” position and not in the
“Off” or “Test” modes.
4. Please format the SD card with camera before using or when camera stops
taking images.
6.3 Night Vision Flash Range Doesn’t Meet Expectation
1. Please install 6 or 12pcs AA batteries.
2. Please check to make sure that batteries are fully charged, or left power is
enough.
3. To ensure accuracy and quality of night time image, please mount camera to
dark environment without any obvious light sources.
4. A certain surroundings (like trees, walls, ground, etc.) within flash range can
get you better night time images; please do not aim camera to total open field
where there is nothing within IR flash range to reflect flash back; it’s like
shinning a flashlight into sky in night, you just can’t see anything; same does
camera.
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