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HydroMassage 350 Series User Manual

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HydroMassage Product Manual
Class I, Type B, IPXO, Equipment
Revised 4/14/2015
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HydroMassage 350 Series Specifications

General IconGeneral
BrandHydroMassage
Model350 Series
CategoryMassager
LanguageEnglish

Summary

HydroMassage Limited Warranty Details

Warranty Coverage Periods

Specifies the warranty duration for labor, parts, and tank & frame components.

Warranty Limitations and Exclusions

Details conditions that void the warranty and limitations on repair claims.

Precautions and Contraindications for Use

Medical Conditions Requiring Approval

Lists health conditions for which physician approval is necessary before use.

General Safety Considerations

Electrical Safety Precautions

Emphasizes safety measures regarding electricity, grounding, and component care.

Water Leakage and Ventilation

Covers inspection for water leaks and ensuring adequate room ventilation.

HydroMassage Product Specifications

Model Series Technical Data

Comparison of dimensions, weight, electrical, and water requirements across models.

Installation Preparation Guidelines

Room and Electrical Requirements

Details room size, electrical supply voltage, amperage, and wiring needs.

Distilled Water Necessities

Clarifies the type and quantity of water required for different HydroMassage models.

Delivery and Unpacking Instructions

Unpacking the Shipping Crates

Step-by-step visual guide for safely opening and removing packaging.

Continued Delivery and Unpacking

Installing Castors and Moving the Unit

Installing Bed Castors

Step-by-step instructions for attaching the wheels (castors) to the bed frame.

Safely Moving the HydroMassage Bed

Provides guidance and cautions for maneuvering the bed to its final location.

Completing Delivery and Unpacking

Pre-Installation Checklist

Verifying Room Readiness

Ensures the installation area meets all required conditions before setup.

Confirming Required Items

Checks for availability of distilled water, power outlets, and network connections.

Positioning Unit in Location

Guidance on placing the unit for optimal service access and cooling system clearance.

External Cooling System Installation

Connecting Power and Water Lines

Details connecting the cooling system's power cord and water lines to the bed.

Touchscreen Installation Procedure

Touchscreen Components Supplied

Identifies and illustrates all parts included for touchscreen setup.

Installing the HydroMassage Touchscreen

Installing Touchscreen Mounting Pole

Guidance on inserting the pole into the bed frame and securing it.

Connecting Battery Backup and Power

Instructions for connecting the battery backup to power and the touchscreen.

Connecting Touchscreen to Control Box

Connecting Communications Cable

Details connecting the touchscreen cable to the main electrical control box.

HydroMassage Initial Start-up Process

Pre-Start Checks and Water Addition

Ensures power is off, checks unions, and guides initial water filling.

Securing Fittings and Powering Touchscreen

Instructions to tighten fittings, knobs, and power on the touchscreen.

Completing Initial HydroMassage Start-up

Turning On Touchscreen and Connecting Power

Steps for powering the touchscreen and connecting the main 220V power.

Software Initialization and Water Level

Guides through software initialization and adding remaining water.

First-Time HydroMassage Operation

Starting the HydroMassage for First Use

Instructions to start the unit and check for any water leaks.

Addressing 'Water Temp Cold' Warning

Guidance on how to increase water temperature if the warning appears.

HydroMassage Testing Procedures

Testing Touchscreen Controls Functionality

Verifies touchscreen operations like pressure, speed, and entertainment.

Testing the Cooling System

Guides on testing both internal and external cooling systems for proper function.

HydroMassage Final Assembly Steps

Final Unit Positioning and Wiring

Positions the unit and ensures sufficient wiring slack for maintenance.

Re-attaching Bed Panels and Cover

Steps for securely re-attaching the side panels, end panels, and comfort pad.

Post Installation Training and Usage

Cleaning and Maintenance Overview

Directs users to maintenance schedules and basic cleaning procedures.

Touchscreen Advanced Options

Creating Custom Preset Programs

Guides on setting up and saving personalized massage programs.

Administrator Options Menu

Managing Member Accounts

Introduces the system for tracking client usage and managing packages.

Touchscreen Frequently Asked Questions

Troubleshooting Touchscreen Issues

Steps for resetting the touchscreen and resolving communication errors.

Starting and Adjusting Massage Sessions

How to start a session, adjust settings mid-massage, and hold areas.

More Touchscreen FAQs and Cleaning

Touchscreen Cursor and Mounting Fixes

How to recalibrate the cursor and tighten the touchscreen mounting.

HydroMassage Cleaning and Maintenance

Importance of Distilled Water Use

Explains why distilled water is crucial for warranty effectiveness and component longevity.

Annual HydroMassage Cleaning Procedures

Detailed Cleaning and Maintenance Tasks

Final Cleaning and Maintenance Steps

Technical Reference and Diagnostics

Troubleshooting: Bed Not Starting

Steps to resolve issues when the bed won't start and communication status is shown.

Troubleshooting: Water Temperature Errors

Guides for resolving 'Water Temp Cold' and 'Water Temp High' error messages.

Troubleshooting: Jet System Movement

Diagnosing and fixing problems with the traveling jet system.

Advanced Technical Diagnostics

Troubleshooting: Head/Foot Errors

Steps to resolve 'Error No Head' or 'Error No Foot' messages.

Troubleshooting: Pump Motor and Pressure

Addressing issues with the pump motor not operating or pressure fluctuations.

Troubleshooting: P_Drive Current Error

Steps to resolve the 'Error Halting P_Drive Current' message.

Drive Motor and Shaft Realignment

Re-aligning Drive Motor to Shaft

Guides on properly re-aligning and tightening the drive motor and shaft.

HydroMassage Net Installation

External Timer Connection Procedure

Wiring Steps for External Timer

Step-by-step instructions for wiring the external timer to the circuit board.

Software Configuration for External Timer

HydroMassage Maintenance Schedule

Every 3 Months Maintenance

Includes adding Defoamacide and checking touchscreen pivot screws.

Every 12 Months Maintenance

Involves draining and cleaning the bed, and replacing the rubber barrier.

Steps to Reboot HydroMassage

Detailed instructions for performing a system reboot.

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