Hydrotech BTS-100 - User Manual

Questions and Answers

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John WatsonAug 20, 2025
Why my Hydrotech Water Dispenser fails to regenerate?
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  Michael NguyenAug 20, 2025
  If your Hydrotech Water Dispenser fails to regenerate, there are several potential causes. First, ensure that the unit has a consistent electrical supply by checking the fuse, plug, chain, or switch. If the power supply is not the issue, the timer might not be working correctly and may need replacement. A defective valve drive motor can also cause regeneration failure, requiring its replacement. Finally, improper programming can prevent regeneration, so verify the settings and reset them as needed.
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Gregory MackAug 22, 2025
Why Hydrotech BTS-100 uses too much salt?
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  Mr. Justin ClarkAug 22, 2025
  If your Hydrotech Water Dispenser uses too much salt, start by checking the salt usage and salt setting to ensure they are correct. Additionally, refer to section #7 (not provided) if there's excessive water in the brine tank. Incorrect programming can also cause excessive salt usage, so verify the settings and reset them if necessary.
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Amy MelendezAug 26, 2025
What to do if Hydrotech Water Dispenser has salt water in service line?
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  William MontgomeryAug 26, 2025
  If you find salt water in the service line of your Hydrotech Water Dispenser, the injector system might be plugged, requiring you to clean the injector and replace the screen. The timer could also be malfunctioning, necessitating its replacement. Foreign material in the brine valve or brine line flow control can also cause this issue, so clean or replace the brine valve and clean the brine line flow control. Low water pressure can also lead to salt water in the service line, so increase the water pressure. Lastly, improper programming can cause this problem, so check the programming and reset it as needed.
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Andrew GrayAug 28, 2025
How to restore water pressure in Hydrotech BTS-100 Water Dispenser?
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  Jasmine CharlesAug 28, 2025
  If your Hydrotech Water Dispenser experiences a loss of water pressure, it could be due to iron build-up in the line leading to the water conditioner, requiring you to clean the line. Alternatively, iron might have built up inside the water conditioner itself; in this case, clean the control, add resin cleaner to the resin bed, and increase the frequency of regeneration. Another cause could be the inlet of the control being plugged by foreign material dislodged from pipes due to recent plumbing work; remove the piston and clean the control to resolve this.
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Samantha BenjaminAug 31, 2025
Why Hydrotech BTS-100 Water Dispenser fails to draw brine?
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  Lauren ShepardAug 31, 2025
  If your Hydrotech Water Dispenser fails to draw brine, the drain line flow control might be plugged and needs cleaning. Alternatively, the injector could be plugged, requiring cleaning or replacement. Also, the injector screen might be plugged, so replace the screen. Low line pressure can also cause this issue, so ensure the line pressure is at least 20 psi at all times. An internal control leak could be the problem, requiring you to change the seals and spacers and/or the piston assembly. Improper programming can also cause this, so check the programming and reset as needed. Finally, the timer might not be operating correctly and may need replacement.
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Joseph RiceSep 2, 2025
Why Hydrotech Water Dispenser has loss of resin through drain line?
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  Julia TurnerSep 3, 2025
  If you notice resin loss through the drain line of your Hydrotech Water Dispenser, it could be due to air in the water system. Ensure your well system has a proper air eliminator control and check for a dry well condition. Also, the drain line flow control might be too large, so ensure it is correctly sized.
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John ChungSep 5, 2025
Why Hydrotech Water Dispenser control cycles continuously?
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  Eric Sanchez VSep 5, 2025
  If the Hydrotech Water Dispenser control cycles continuously, it might be due to a timer malfunction, requiring replacement. Alternatively, faulty microswitches and/or the harness could be the issue, necessitating their replacement. Lastly, a faulty cycle cam operation can cause continuous cycling, so replace or reinstall the cycle cam.
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Erin JimenezSep 8, 2025
Why there is iron in conditioned water from Hydrotech Water Dispenser?
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  zphamSep 8, 2025
  If you find iron in the conditioned water from your Hydrotech Water Dispenser, the resin bed may be fouled. Check the backwash, brine draw, and brine tank fill, and consider increasing the frequency and duration of backwash. If the iron content exceeds recommended levels, consider adding an iron removal filter system.
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Arthur SweeneySep 12, 2025
Why Hydrotech BTS-100 drain flows continuously?
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  Kenneth RichardsSep 12, 2025
  If the Hydrotech Water Dispenser drain flows continuously, it could be due to foreign material in the control. Remove the piston assembly, inspect the bore, remove any foreign material, and check the control in various regeneration positions. An internal control leak might also be the cause, requiring replacement of the seals and/or piston assembly. Alternatively, the control valve might be jammed in the brine or backwash position, necessitating replacement of the piston, seals, and spacers. A stopped timer motor or jammed teeth can also cause continuous drain flow, so replace the timer motor and check all gears for missing teeth. Finally, the timer itself might not be operating properly and require replacement.
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Steve PowellSep 13, 2025
What causes excessive water in brine tank of Hydrotech Water Dispenser?
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  julie51Sep 13, 2025
  If there's excessive water in the brine tank of your Hydrotech Water Dispenser, the drain line flow control might be plugged and needs cleaning. Also, the brine valve could have failed, requiring its replacement. Improper programming can also cause this issue, so check the programming and reset it as needed.