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Troubleshooting
What to do if ...
1. The charging station is unlocked in my app but
appears off and no lights are on
This could mean that there is no power reaching your Hypervolt
charger. It is usually as simple as a circuit breaker that is off or has
tripped. Check the circuit breaker in your fuse board/consumer
unit and make sure that it is ON. Press the test button on the circuit
breaker to test that it works.
If you have checked the circuit breakers of your device unit but the
Hypervolt charger is still off?
Contact your installer.
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