Hyundai BlueConnect - User Manual

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Bluetooth® Hands Free

Phone System by

BlueConnect®

USER GUIDE

Table of Contents

Questions and Answers

K
Kimberly RogersAug 22, 2025
What to do if a paired phone will not link or connect to Hyundai BlueConnect Automobile Accessories?
- A
  Amber RamirezAug 23, 2025
  If a paired phone is not linking or connecting to your Hyundai Automobile Accessories, first ensure that both the phone and the vehicle ignition are turned ON, and that the phone's battery is charged. Allow at least 60 seconds for the link to take place. You can also use the BlueConnect® “Set Up,” command at the main menu and then “Select Phone” command to link to the desired phone. Refer to your phone’s user guide for Bluetooth® settings.
D
dickersondianeAug 25, 2025
Why is the audio quality poor with Hyundai BlueConnect?
- J
  James ScottAug 26, 2025
  If you are experiencing poor audio quality with your Hyundai Automobile Accessories, check the signal strength icon on your phone and avoid using the phone and BlueConnect® in areas where the signal strength is poor. Place phone closer to BlueConnect® module, i.e. the center of front seat area of the vehicle.
J
Jordan LoveAug 28, 2025
How to fix voice recognition not working on Hyundai BlueConnect?
- D
  Debbie PatelAug 28, 2025
  To improve voice recognition with your Hyundai Automobile Accessories, reduce background noise by rolling up the windows, lowering the heater/AC fan, and minimizing loud talking. Wait for the beep before speaking. Speak in a normal voice when giving commands or responses to BlueConnect®.
H
Heidi MejiaAug 30, 2025
What to do if I can hear but they can’t hear me using Hyundai BlueConnect?
- J
  Jeremy StewartAug 30, 2025
  If you can hear the other party but they cannot hear you while using Hyundai Automobile Accessories, avoid using your phone and BlueConnect® in areas where the signal strength is poor. Also, ensure that mute is off on BlueConnect® by saying “mute off” while in use.
T
Terry McmillanSep 2, 2025
Why can't I receive incoming calls on my Hyundai Automobile Accessories?
- B
  Betty TorresSep 2, 2025
  If you're unable to receive incoming calls on your Hyundai Automobile Accessories, ensure that your vehicle ignition is in the ON position. Press the PHONE button to answer an incoming call and not the VR button on BlueConnect®. Use the BlueConnect® ‘Set Up’ command at the main menu and then “Select Phone” command to link to the desired phone. Place the phone inside of the vehicle to ensure a good connection.
C
cdavisSep 5, 2025
Why does the audio go mute both ways during a call on Hyundai BlueConnect Automobile Accessories?
- A
  April ThompsonSep 5, 2025
  If the audio goes mute in both directions during a call with your Hyundai Automobile Accessories, press the PHONE button to return to the call.
D
David MurraySep 8, 2025
Why does Hyundai BlueConnect Automobile Accessories say that I sound bad?
- H
  Heather WilliamsSep 8, 2025
  If others say that your audio quality is poor when using Hyundai Automobile Accessories, reduce background noise by closing windows, lowering the fan speed of the heater or AC, and minimizing loud noises or talking. Try to avoid using BlueConnect® when traveling on extremely rough roads.
R
rojaskevinSep 12, 2025
Why won't my Hyundai BlueConnect call the name I gave it?
- K
  Karen JonesSep 12, 2025
  If your Hyundai Automobile Accessories won't call a contact by name, store the name in the BlueConnect® phonebook, not in the phone's memory.
A
Ashley HughesSep 13, 2025
Why can't I select a phone on my Hyundai Automobile Accessories?
- C
  Craig RoseSep 13, 2025
  If you're having trouble selecting a phone on your Hyundai Automobile Accessories, first pair the phone and LINK to BlueConnect®. Ensure that the phone is turned ON. Then, say “set up” in the main menu and then say “Select Phone” to choose the desired paired phone to LINK.
Y
yangduaneNov 16, 2025
Why won't my Hyundai BlueConnect Automobile Accessories phone pair?
- B
  brandi08Nov 16, 2025
  There could be several reasons why your phone isn't pairing with your Hyundai Automobile Accessories. First, ensure that both your phone and the vehicle ignition are turned ON, and that your phone's battery is adequately charged. Also, confirm that your phone has Bluetooth® capability and supports a hands-free profile, as only compatible phones will work with BlueConnect®. Make sure the Bluetooth® option is enabled on your phone. Place the phone inside the vehicle in the front seat area during the pairing process. It may also be necessary to install a SIM card. Finally, try the pairing process again, referring to both your phone's pairing instructions and the BlueConnect® pairing instructions. If prompted for a PIN, use the same four-digit PIN for both requests. You may also need to tell t...

Summary

WARNINGS - PLEASE READ

Getting Started

BlueConnect UIB (User Interface Board)

Phone Button or Activation; Deactivation Button

Controls phone setup, call initiation, ending, and acceptance/rejection.

VR (Voice Recognition) Button or Barge-in Button

Activates voice commands, call transfer, muting, and DTMF tone sending.

Function Overview

Phone Pairing

Confirmation Prompts

Select A Phone

Using the Call Feature

Using the Dial Feature

Phonebook

Adding a new name and phone number to your phonebook.

Guides on adding new contacts with names and associated phone numbers.

Phonebook (Continued)

Troubleshooting

My Phone will not pair.

Solutions for issues where the phone cannot be paired with the system.

I Can Hear But They Cant Hear Me

Addresses audio issues where the user can hear but the other party cannot.

The Voice Recognition is Not Working

Solutions for issues where voice commands are not being recognized by the system.

A Paired Phone Will Not Link;Connect

Troubleshooting steps for connection problems after a phone has been paired.

The Audio Goes Mute Both Ways During a Call

Solutions for when audio mutes for both parties during an active call.

It Will Not Call The Name Given To It

I Cant Receive Incoming Calls

Solutions for problems when incoming calls are not received by the system.

The Audio Quality is Poor

I Cant Select a Phone

I Cant Place a Call

Solutions for issues when unable to make outgoing calls through the system.

I Am Told That I Sound Bad

Help

Product Functions

Call Reject

Call Waiting

Incoming Calls

Mute a Call

Redial

Transfer a Call

VR Voice Recognition Button

Summary

WARNINGS - PLEASE READ

Getting Started

BlueConnect UIB (User Interface Board)

Phone Button or Activation; Deactivation Button

Controls phone setup, call initiation, ending, and acceptance/rejection.

VR (Voice Recognition) Button or Barge-in Button

Activates voice commands, call transfer, muting, and DTMF tone sending.

Function Overview

Phone Pairing

Confirmation Prompts

Select A Phone

Using the Call Feature

Using the Dial Feature

Phonebook

Adding a new name and phone number to your phonebook.

Guides on adding new contacts with names and associated phone numbers.

Phonebook (Continued)

Troubleshooting

My Phone will not pair.

Solutions for issues where the phone cannot be paired with the system.

I Can Hear But They Cant Hear Me

Addresses audio issues where the user can hear but the other party cannot.

The Voice Recognition is Not Working

Solutions for issues where voice commands are not being recognized by the system.

A Paired Phone Will Not Link;Connect

Troubleshooting steps for connection problems after a phone has been paired.

The Audio Goes Mute Both Ways During a Call

Solutions for when audio mutes for both parties during an active call.

It Will Not Call The Name Given To It

I Cant Receive Incoming Calls

Solutions for problems when incoming calls are not received by the system.

The Audio Quality is Poor

I Cant Select a Phone

I Cant Place a Call

Solutions for issues when unable to make outgoing calls through the system.

I Am Told That I Sound Bad

Help

Product Functions

Call Reject

Call Waiting

Incoming Calls

Mute a Call

Redial

Transfer a Call

VR Voice Recognition Button

Hyundai BlueConnect Specifications

General

Category	Automobile Accessories
Brand	Hyundai
Remote Start	Yes
Remote Door Lock/Unlock	Yes
Stolen Vehicle Recovery	Yes
Vehicle Health Report	Yes
Maintenance Alerts	Yes
Destination Send-To-Car	Yes
Voice Control	Yes
Smartphone Integration	Yes
Connectivity	Cellular
Subscription Required	Yes
Mobile App Support	Yes
Functionality	Remote control, vehicle monitoring, security features, navigation integration

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