Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or
call IBM. In the United States, call IBM at 1-800-IBM-SERV (426-7378). In
Canada. call IBM
at
1-800-465-6666. You may be required
to
present proof of
purchase.
IBM or your reseller will provide certain types
of
repair and exchange service,
either at your location or at IBM's or your reseller's service center, to restore a
Machine
to
good working order.
When a type
of
service involves the exchange
of
a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement
becomes yours. You represent that all removed items are genuine and
unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement
assumes the warranty service status of the replaced item. Before IBM or your
reseller exchanges a Machine or part, you agree
to
remove all features, parts,
options, alterations, and attachments not under warranty service. You also
agree to ensure that the Machine
is
free
of
any legal obligations or restrictions
that prevent its exchange.
You agree
to:
!.
obtain authorization from the owner
to
have IBM or your reseller service a
Machine that you do not own; and
2.
where applicable, before service is provided -
a.
follow the problem determination, problem analysis, and service
request procedures that IBM or your reseller provide,
b. secure all programs, data, and funds contained in a Machine, and
c.
inform IBM or your reseller
of
changes in a Machine's location.
IBM is responsible for loss of, or damage
to,
your Machine while it is
1)
in
IBM's possession or
2)
in transit in those cases where IBM
is
responsible for
the transportation charges.
Extent
of
Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
The warranties may be voided by misuse, accident, modification, unsuitable
physical or operating environment, improper maintenance by you, removal or
alteration of Machine or parts identification labels, or failure caused by a
product for which IBM
is
not responsible.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS
OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HA VE OTHER RIGHTS WHICH
VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE
ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO
YOU. IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES
APPLY AFTER THAT PERIOD.
Part
4.
Appendixes
51
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