Server Support
Ye s
No
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS
and service processor code.
You can download this code at
http://www.ibm.com/pc/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
http://www.ibm.com/pc/compat/
Server working
properly?
Problem
solved?
Problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/
View information about IBM support line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
Register your computer. Go to
http://www.ibm.com/pc/register/
Ye s
Problem
solved?
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