IBM 9910-E36 User Manual

IBM Asia Pacific Hardware Announcement
AG11-0027, dated April 12, 2011
IBM Asia Pacific Hardware Announcement AG11-0027 IBM is a registered trademark of International Business Machines Corporation
1
IBM 9910 Uninterruptible Power Systems safeguard
your equipment and data from power problems
Table of contents
1 Overview 3 Publications
1 Key prerequisites 3 Technical information
2 Planned availability date 9 Pricing
2 Description 9 AP distribution
2 Product number
At a glance
The IBM® 9910 Uninterruptible Power Systems
TM
offer you:
• Models that are tested and approved by IBM
• An extended Eaton-Powerware warranty supported by IBM
• A premium service package (including battery)
• Enhanced conditioning of utility power and battery backup
Overview
All IBM 9910 Uninterruptible Power Systems have passed IBM's testing procedures
and are intended to provide a convenient, single source for protection of IBM
servers. These new 9910 products are compatible with the power requirements of:
•
IBM Power Systems, POWER6
TM
and POWER7
TM
• IBM System i5® and p5 servers
•
IBM eServer
TM
iSeries®, pSeries®, and OpenPower® servers
• IBM TotalStorage® solutions
All 9910 Uninterruptible Power Systems include a premium Eaton-Powerware Five-
Year Gold Plan warranty package that is designed to enhance the potential for a
return on investment as compared to other power supplies available on the market
today. In addition, the warranty:
• Extends coverage of the device (refer to the specific product warranty period)
• Provides remote problem determination and next-day exchange (if available) by
the device manufacturer (when necessary)
• Offers a single point of contact through the IBM Call Center
For a complete description of each device, refer to the Description section of this
announcement.
Key prerequisites
The key prerequisites consist of the operating system and the selected applications
that are required for your business.

IBM 9910-E36 Specifications

General

Category	UPS
Model	9910-E36
Frequency	50/60 Hz
Battery Type	Sealed Lead Acid
Form Factor	Rackmount/Tower
Interface Ports	USB
Operating Temperature	0°C to 40°C
Storage Temperature	-15°C to 45°C
Humidity	0% to 95% non-condensing

Summary

Overview and Prerequisites

Key Prerequisites

Lists the essential operating systems and applications required for the UPS.

Product Description

Product Number

Identifies specific machine types, models, and feature codes for the UPS and related accessories.

Technical Information

Specified Operating Environment

Details the physical specifications and environmental operating parameters for the UPS models.

Software Requirements

Outlines the software and operating systems supported for managing the UPS.

Power Cables

Lists available power cable options and their specifications for the UPS.

External Battery Module

Describes Feature 6651, an optional external battery module for extended runtime.

Communication Cables

Details the types of communication cables included with the UPS and optional cards.

Security, Auditability, and Control

Defines customer responsibilities for security features and administrative controls.

Planning and Customer Responsibilities

Customer Responsibilities

Details client tasks for setup, installation, and configuration of the UPS.

Machine Installation

States that machine installation is customer setup and follows provided instructions.

Terms and Conditions

Warranty Period

Specifies the duration and type of warranty offered for the UPS.

Warranty Service

Explains how to obtain warranty service and support from IBM.

Client Responsibility for Element Exchange

Outlines customer duties for handling defective UPS components during warranty.

Maintenance Service Options

CRU and On-site Service

Details available service types including Customer Replaceable Units and on-site repair.

On-site Service Levels

Lists the response time objectives for on-site repair services.

Customer Replaceable Unit (CRU) Service

Explains how CRUs are provided and the process for installation or return.

CRU and Courier or Depot Service

Describes service involving shipping the machine for repair at a designated center.

CRU and Customer Carry-In or Mail-In Service

Outlines service where customers transport the machine for repair.

CRU and Machine Exchange Service

Details the process for receiving a replacement machine and returning the defective unit.

Non-IBM Parts Service

Explains IBM's service policies for non-IBM parts installed in IBM machines.

Pricing and Distribution

Pricing

Information on how to inquire about local charges for the product.

AP Distribution

Lists countries and regions where the product is announced and the announcement date.

Trademarks

Lists registered and unregistered trademarks relevant to IBM products.

Terms of Use

Provides information on ordering products, IBM's right to modify announcements, and additional terms.