Note: On some of these displays, you must press F11 to display reference codes. The characters
under Type are the same as the 4 leftmost characters of word 1. The characters under Reference
Code are the same as the 4 rightmost characters of word 1.
– Yes: Are all of the reference codes 0000?
- No: Go to step 8 (See page 193), and use the reference code that is not 0000.
- Yes: Go to “LIC-PIP11” on page 123 and use cause code 0002.
This ends the procedure.
–
No: Continue with the next step.
7. Look at the Product Activity Log. See “Use the product activity log” on page 9 for details.
Is a reference code logged as a result of this IPL?
v Yes: Continue with the next step.
v No: You cannot continue isolating the problem. Use the original reference code and exchange the
failing items, starting with the highest probable cause of failure. See the failing item list for this
reference code in System reference codes. If the failing item list contains FI codes, see “Failing
items” on page 249 to help determine part numbers and location in the system.
This ends the procedure.
8. Is the SRC or reference code the same one that sent you to this procedure?
v Yes: Continue with the next step.
v No: Record the SRC or reference code on the Problem summary form. Then, go to System
reference codes to correct the problem.
This ends the procedure.
9. Isolate the failing device by doing the following:
a. Power off the system or the expansion tower if it is powered on. See Power on/off the system and
logical partitions.
b. Go to “Failing items” on page 249 to find the devices identified by FI code FI01105, FI01106, or
FI01107 in the failing item list.
c. Disconnect one of the devices that are identified by the FI code, other than the load-source disk
unit.
Note: The tape, or optical units should be the first devices to be disconnected, if they are
attached to the SCSI bus identified by FI01105, FI01106, or FI01107.
d. Go to step 11 (See page 193).
10. Continue to isolate the possible failing items by doing the following:
a. Power off the system or the expansion tower. See Power on/off the system and logical partitions.
b. Disconnect the next device that is identified by FI codes FI01105, FI01106, or FI01107 in the FRU
list. See the note in step 8 (See page 193). Do not disconnect disk unit 1 (load-source disk) until
you have disconnected all other devices and the load-source disk is the last device that is
identified by these FI codes.
11.
Power on the system or the expansion tower.
Does an SRC appear on the control panel?
v No: Continue with the next step.
v Yes: Go to step 14 (See page 194).
12.
Does one of the following displays appear on the console?
v Disk Configuration Error Report
v Disk Configuration Attention Report
v Disk Configuration Warning Report
v Display Unknown Mirrored Load-Source Status
v Display Load-Source Failure
Analyze hardware problems 193
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