2. Determine which hard disk drive has failed by opening the detected hard drive
(see Figure 2). In the example, the detected hard drive’s Device Port is 1;
therefore, the failed hard drive is located on Device Port 0.
3. Initiate shutdown and power off the machine (Start > Shutdown, press the
power switch, or follow the procedure for your business).
4. Continue with the steps described in “Replacing and rebuilding a hard drive” on
page 23.
Method two: Entering RAID during start-up
1. Shutdown and reboot the machine (Start > Shutdown, press the power switch,
or follow the procedure for your business).
2. During the reboot, a screen appears that displays information on the failing disk.
Note the Device Port number of the failing disk.
Figure 2. Disk drive failure
Updated October, 2007
22 SurePOS 700 Series: SurePOS 700-722/742/782, 723/743/783 Operating System Installation Guide