IBM System x3200 Type 4362 - Page 120

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 27 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
184 Power-on password damaged.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the battery.
3. Clear CMOS. See “System-board jumpers” on
page 13.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
187 VPD serial number not set.
1. Set the serial number by updating the BIOS code
level (see “Updating the firmware” on page 15).
2. (Trained service technician only) Replace the
system board.
189 Three attempts were made to access the
server with an incorrect password.
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
289 A DIMM has been disabled by system.
1. Make sure that the DIMM is installed correctly
(see “Installing a memory module” on page 68).
2. Replace the DIMM.
3. (Trained service technician only) Replace the
system board.
301 Keyboard or keyboard controller error.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. Reseat the keyboard cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
303 Keyboard controller failure.
1. Reseat the keyboard.
2. Replace the keyboard.
3. (Trained service technician only) Replace the
system board.
602 Invalid diskette boot record
1. Replace the diskette.
2. Reseat the diskette drive cables.
3. Replace the diskette drive.
102 System x3200 Types 4362 and 4363: Problem Determination and Service Guide