Universal Serial Bus (USB) port problems .............123
Error LEDs ..........................124
Power-supply LEDs.......................125
Diagnostic programs, messages, and error codes ...........127
Running the diagnostic programs.................127
Diagnostic text messages ...................128
Viewing the test log......................128
Diagnostic error codes ....................129
Recovering from a BIOS update failure ...............137
System-error log messages ....................138
Solving SAS problems......................146
Solving power problems .....................146
Solving Ethernet controller problems ................147
Solving undetermined problems ..................148
Problem determination tips ....................148
Calling IBM for service .....................150
Appendix A. Getting help and technical assistance ..........151
Before you call ........................151
Using the documentation .....................151
Getting help and information from the World Wide Web .........152
Software service and support ...................152
Hardware service and support ...................152
IBM Taiwan product service ....................152
Appendix B. Notices ......................153
Trademarks..........................153
Important notes ........................154
Product recycling and disposal ..................155
Battery return program .....................156
Electronic emission notices ....................157
Federal Communications Commission (FCC) statement ........157
Industry Canada Class A emission compliance statement ........158
Australia and New Zealand Class A statement ............158
United Kingdom telecommunications safety requirement ........158
European Union EMC Directive conformance statement ........158
Taiwanese Class A warning statement ...............159
Chinese Class A warning statement ................159
Japanese Voluntary Control Council for Interference (VCCI) statement 159
Index ............................161
Contents v
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