v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3400 Types 7973, 7974, 7975 and 7976,” on page 87 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
030-267-001 Central Management Seq error.
1. Update the microcode for the Serial Attached
SCSI (SAS)/SATA controller (see “Updating the
firmware” on page 165).
2. Update the BIOS code (see “Updating the
firmware” on page 165).
3. (Trained service technician only) Replace the
system board.
035-002-0nn ServeRAID interface timeout.
1. Make sure that the ServeRAID controller is
configured correctly. Obtain the basic and
extended configuration status bytes and see the
ServeRAID documentation for more information.
2. Reseat the following components:
a. SAS/SATA hard disk drive backplane cable
b. ServeRAID controller
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-230-001 Battery Low. Replace the battery module on the RAID controller.
035-231-001 Abnormal Battery Temperature. Replace the battery module on the RAID controller.
035-285-001 Adapter Communication Error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
035-286-001 Adapter CPU Test Error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
035-287-001 Adapter Local RAM Test Error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
035-288-001 Adapter NVSRAM Test Error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
035-289-001 Adapter Cache Test Error.
1. Update the RAID controller firmware (see
“Updating the firmware” on page 165).
2. Reseat the RAID controller.
3. Replace the RAID controller.
62 System x3400 Types 7973, 7974, 7975, and 7976: Problem Determination and Service Guide
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