6 ICE iE410
OPERATOR
BASIC TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
Machine doesn't
work
Not plugged in to power source Plug into a grounded outlet
Faulty power cable Contact ICE Distributor
Faulty extension power cable Replace with new extension
power cable
Building circuit breaker tripped Reset circuit breaker
Solution pump not
working
Vacuum / pump switch not on Turn on switch
Vacuum / pump switch faulty Contact ICE Distributor
Faulty solenoid Contact ICE Distributor
Faulty solution pump Contact ICE Distributor
Pump overheated Determine cause and allow 30
minutes for pump to cool
Loose or broken wiring Contact ICE Distributor
Vacuum motor not
working
Vacuum / pump switch not on Turn on switch
Vacuum / pump switch faulty Contact ICE Distributor
Vacuum motor thermal overload
tripped
Check for obstruction and allow
30 minutes to cool
Faulty vacuum motor Contact ICE Distributor
Worn carbon brushes Contact ICE Distributor
Loose or broken wiring Contact ICE Distributor
Poor pick up Air leaking around clear recovery
lid
Ensure recovery lid is firmly
tightened
Clogged oat shut-off Remove float shut-off and clean
off debris
Float shut-off is activated Drain recovery tank
Loose drain hose stopper Ensure stopper is securely in
place
Loose vacuum hose connections Ensure vacuum hose connections
are tight
Defective vacuum hose Replace vacuum hose
Loose vacuum hose cuffs Ensure cuffs are secure to the
hose
Damaged or loose pickup head
shoes
Contact ICE Distributor
Pulling machine too fast Slow down cleaning operation
Uneven or no
solution spray
Solution tank is empty or low Fill solution tank
Vacuum / pump switch not on Turn on switch
Dirty or plugged spray tips Clean or replace spray tips
Improper spray tip size or spray
angle
Contact ICE Distributor
Worn spray tips Contact ICE Distributor
Faulty solution pump Contact ICE Distributor
Plugged solution tank lter Clean or replace lter
Pinched or kinked solution hose Check for obstructions and kinks
and reroute or replace if needed
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