When taking a call for service, the first thing you want to do is obtain the model
and serial number to the machine. This is not only important for warranty
purposes but, in some cases, in determining which part to supply to the customer.
Locating the data plate.
Pre-Start Up Tips
After removing 2 screws on the bottom of the machine the model/serial tag can
be found in the middle on the condenser. The model/serial tag can also be
found on the back of the ice machine, but it may be harder to access
depending upon how the machine is installed.
Doing so will help eliminate any mistakes or handwriting illegibility down the road.
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