Q&As
General
Q: When I have finished changing the RAID mode, how come the System cannot
accept the change and is still in the previous mode?
A: To make sure that the System accepts the RAID mode changes, you will need
to power off the System first. When you power it back on, the System will accept
the changes. It is highly recommended to always power off the RAID System
before setting or changing the RAID Mode Switch to ensure that the changes are
accepted by the System. Please be cautioned that changing the RAID mode can
delete all data in the System.
HDD Capacity
Q: All my HDDs are at least 1TB or above, will the RAID System be able to
support the gigantic storage capacity?
A: Yes, the RAID System will be able to support any HDDs over 1TB size
capacity. However, most older host systems cannot support over 2TB of total
capacity, only Mac OS 10.3 and newer, and PC Windows Vista or newer. In
addition, based on the host system you have, there may be limitations on the port
connections when the storage size is over 2TB. Please see the chart below.
OS USB FireWire eSATA
Windows
Windows 2000, XP, or older No No No
Windows XP 64-bit, Windows 2003 32-
bit/64-bit (SP1 and SP2)
Yes No Yes
Windows Vista, Windows 2008 32-
bit/64-bit
Yes Yes Yes
Linux Linux 32-bit/64-bit No No No
Mac
Mac OS 9/10.1/10.2 No No No
Mac OS 10.3/10.4/10.5 Yes Yes Yes
Q: I would like to format my hard drives with the FAT (a.k.a. File Allocation Table)
format, which can be read and written by both Mac and PC. Is there any
limitation on its capacity?
A: Yes, please check the table below for reference.
File System NTFS FAT32 FAT (Format by
Win2000 /
WinXP)
FAT16
Capacity
Limitation
Vista:
16384TB
XP: 2TB
Windows: 32GB
Mac: 2TB
4GB 2GB
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