IDEMIA DOCUMENT – REPRODUCTION AND DISCLOSURE PROHIBITED
The manufacturer cannot be held responsible in case of non-compliance with the following recommendations or incorrect use of the terminal.
Repair and Accessories
Do not attempt to repair VisionPass terminal yourself. The manufacturer cannot be held responsible for any damage/accident that may result
from attempts to repair components. Any work carried out by non-authorized personnel will void your warranty.
Only use the terminal with its original accessories. Attempts to use unapproved accessories with your terminal will void your warranty.
Standalone terminals (not connected to a network)
For terminals used in standalone mode, it is strongly recommended to regularly backup the local database, and at least after significant
changes in the database (add, remove or modification of user’s records), on a external support such a mass storage key
Date / Time synchronization
The VisionPass terminal clock has a +/- 10 ppm typical time deviation at +25°C (roughly +/- 1sec per day). At lower and higher temperature,
deviation may be greater (maximum : 8 seconds per 48 hours).
When the terminal is used for applications requiring high time precision, it is strongly recommended to synchronize the terminal with an
external clock.
Cleaning precautions
A dry cloth should be used to clean the terminal, especially the glass in front of biometric sensor.
The use of acid liquids, alcohol or abrasive materials is prohibited.
Use dry air spray to remove the dust out of the sensor glass
Firmware release
To get the best of our technology, we recommend you to download and install the last firmware release (please refer to last page)
Recommendations
IDEMIA - 2019_2000045730 – V130
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